I should have backed away from this company in the beginning. At the time they were offering a 12 months same as cash financing option. However, when we went to sign the paperwork, they gave us a cash price and once we mentioned we wanted the 12 months option, they changed the price. They factored in a financing cost up front and changed the payment terms. That is not "same as cash", that is a simple interest arrangement. But being in immediate need of new windows and being tired of searching for an installer, we agreed to go ahead with the contract. The first installation crew was not professional at all, including stopping up a toilet in my house. The manager, David Sanders, berated my wife on the phone. I had him come to my home to confront him and became confrontational with me. He finally agreed to return and apologize to my wife, but that never happened. The final installer on the project was good. He finished things as they should have been, including wrapping the top of all the window frames which had not been done originally. I only noticed this discrepancy while working on another part of my home. Had I not been a DIY homeowner, I would never have known they had skipped this step and my window frames would have collected water and rotted out. I have personally warned everyone I know about using this company and I hope that everyone will think twice about using this company as long as David Sanders is in charge. Do yourself a favor and find anyone else to replace your windows.

One of the doors was not the correct door. Champion quickly ordered the correct door and replaced it when it arrived.

Excellent job.19.00

Very pleased! Looks great. Installers were very nice, and completed the job quickly and professionally.

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The service was excellent. They came out twice and the total cost was about $10,000. The cost for the second time they came out was $7,000. The salesman was great and the installers just kept working. It was a little difficult because of the shape of the window, but they got it perfect.

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It was excellent.

Champion did s superb job. All workers professional and did the job as specified.

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The job went smoothly from the sales people to the installers.  I went to buy groceries while they worked on the windows.  I didn't worry about the guys doing the installation.  I am very happy with the windows.  I could have found a better price, but I am very happy with the job and the company.  This is repeat business for Champion.  I had a very good experience with them.
The windows are very nice.  I would recommend them.

I have no complains. They replaced 12 windows and installed double pane windows. They took the time and did a good job.

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We had some issues along the way, but all problems were eventually resolved and the windows are excellent.  
One window was mis-measured from the beginning, so its install was delayed.  We also had some custom work done around the picture window which wasn't performed to our satisfaction initially.  All of these issues were handled well by our representative who kept in frequent touch, both with phone calls and texts.  Because of that, I never doubted everything would eventually be done right.  It took more visits than it should have, but we're really happy with the results.
I chose a grade of B for quality because I think their installers could have prevented some of the issues up front.  But, they got there in the end.

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When we met with the salesman on 09/30/14 he said he did not know anything about this deal and refused to honor it.

Everything turned out very well.  They arrived on time, did a great job with the installation, and came back right away when I told them that they had forgotten to caulk one of the windows.  They even replaced, at no extra charge, some wood trim that had been damaged by dog.  Furthermore, Champion was very accommodating when scheduling a time to meet for an estimate which we appreciated.

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Champion workers came out started job and finished in less then 4 hours. It was very professional.

The quality of installation exceeded the expectation. Their promptness and professionalism were extremely well. They were very competitive on the prices and fit within our budget. They helped us plan additional work on a future date to help us save money. The workers seemed to do the work in a very short period of time. They didn’t under staff but sent the necessary manpower to keep the job duration to a limited amount of time.

Although the windows look great and the installers did an excellent job, I was disappointed in the sales part of the experience. I researched several window companies and decided to go with Champion because of their lifetime warranty. I called the salesperson to,let him know that this was why I had decided to go with this company. They weren't the highest or the lowest but I liked their lifetime warranty. He came to sign the papers and had me sign a 20 yr warranty. I questioned this and he told me it was because of the "great" price I was given. When the next guy came to remeasure, I again questioned the warranty and he told me it would cover everything the lifetime did. He then told me that it was because I didn't get the windows I assumed I had. I had gotten the older type windows. Now, I was only shown one window and shown the lifetime warranty so I assumed that was the window I was getting. Since I had signed the contract when I decided to call the company about this issue, I had them put in and they do look great because the installers were excellent. However, should anyone decide to use this company, MAKE SURE you know what you are getting!!! This is company is in the Pelham, Alabama area.