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Approved Pro

Aqua-Guard Waterproofing, Inc.

Basement Waterproofing, Foundation Repair,

About us

Aqua-Guard Waterproofing is a foundation waterproofing contractor. Aqua-Guard specializes in repairing wet or damp basements and crawlspaces. We install the Aqua-Guard Basement Waterproofing System and the Aqua-Guard Crawlspace System, both of which, carry our Life of the Structure Warranty. Aqua-Guard also specializes in crawlspace encapsulation which creates a healthy home environment. The Aqua-Guard Closed Crawlspace System eliminates musty odors, improves air quality, takes away the ability for mold and mildew to grow, and insulates the crawlspace, therefore, making the home more energy efficient.

Business highlights

27 years of experience

Services we offer

Basement and Crawlspace Waterproofing

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.933 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
3%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 33 reviews
Dylan S.
Aug 2020
5.0
Basement Waterproofing
Yes, I recommend this pro
I think I earned a Masters degree in encapsulation/water-proofing due to all the research I put into the job I needed and who to go with. After having AquaGuard complete our crawlspace I can assure you that they are the best in the business. I was VERY impressed with the professionalism and quality of their work from every member of their team. From the front office to the front lines they are good people that do great work. Highly suggest!

Lee M.
May 2020
5.0
Basement Waterproofing
Yes, I recommend this pro
$500,000
Fantastic. Mike and his team always do great work and I have used them for several different properties with no problems at all.

John W.
Sep 2019
5.0
Basement Waterproofing
Yes, I recommend this pro
$500,000
After a short delay for weather, they came in and cleaned out the refuse/trash that HVAC and others services had left, then quickly went about their business. The sealing, dehumidifier (you have to change the filter regularly) and sump pump setup works well without any issues (and has been for its entirity). We are selling the house so I called and talked with Tina because the new potential buyer wants them to re-inspect and validate the warranty. There is a charge for this unless there is an issue with the system. But, there is no problem - and it is totally reasonable. I will pass that on to the buyer and will invite them to come into the crawlspace to see the good work that has held up so well since installation. I would definitely recommend them. The previous owner had another company "waterproof it" and it was not working properly and was not under warranty (i was told the warranty did not transer when I got quotes).

Ken M.
Jul 2018
5.0
Basement Waterproofing
Yes, I recommend this pro
$350,000
Excellent service, they did a great job. Our basement is now dryer than ever and water is no longer sipping inside.

Ken L.
Apr 2018
5.0
Basement Waterproofing
Yes, I recommend this pro
$370,000
Great team from the top down! Mike was quick to provide a detailed job estimate that included multiple options. Tina kept me informed on scheduling and answered any payment related questions. Brett made himself available to answer system related inquiries, and his Install Tech's were fast, clean, and professional. Additionally, Aqua-Guard honored their 10% Angies List discount which saved me roughly $400!

Dan S.
Feb 2018
5.0
Basement Waterproofing
Yes, I recommend this pro
Very well — the Aqua-Guard crew was very efficient and hard-working. They completed the job in one day

Dale W.
Jan 2018
5.0
Basement Waterproofing
Yes, I recommend this pro
$400,000
Working with Aqua-Guard was a terrific experience. The price was actually lower than we had expected. The estimate was prompt and clear. The real magic came on the day the work was done. A team arrived promptly in the morning, got the entire project done in a single day, and did a fantastic job cleaning up. I'd use these folks again in a heartbeat. Just hope I don't have to!!

Rory F.
Apr 2017
5.0
Basement Waterproofing
Yes, I recommend this pro
$900,000
.

Chanel D.
Dec 2016
5.0
Basement Waterproofing
Yes, I recommend this pro
$350,000
Service and product are great.

Buddy M.
Jan 2016
5.0
Basement Waterproofing
Yes, I recommend this pro
unknown

Marion T.
Dec 2015
5.0
Basement Waterproofing
Yes, I recommend this pro
$600,000
unknown

Robert B.
Aug 2015
5.0
Basement Waterproofing
Yes, I recommend this pro
$550,000
unknown

Anthony E.
May 2015
5.0
Basement Waterproofing
Yes, I recommend this pro
$280,000

I'm extremely pleased with all facets of this installation.  Mike handled the initial survey and quote and arrived promptly on schedule.  We discovered that the foundation drain had failed and allowed water to remain trapped along that wall, which caused the problem to recur during persistent heavy rain.  We discussed several options I had considered, and he explained the Aqua-Guard system, the complete installation process, thoroughly answered all of my questions, and left me with a written estimate, along with additional material to review at my leisure.  His approach made more sense than the competition, was very competitive price-wise, and included a warranty that was far superior to the competition, so I chose Aqua-Guard and we set an installation date several weeks into the future.

The office called in advance to confirm the installation date.  Brandon and his crew showed up exactly on schedule to begin the installation.  Brandon again explained the system and answered all questions, then the crew began work.  The crew was quick, efficient, and the workmanship was outstanding.  They initially estimated that the job would take a complete day, but they were able to complete their work in approximately 6 hours.  Later that afternoon, Brandon arrived precisely at the agreed-upon time and performed a final inspection and handled any final questions before receiving payment. 

I could not have imagined a more positive experience.  Aqua-Guard precisely met every scheduled appointment, the quality of their work was outstanding, they were courteous and professional in their behavior, and the cost was below the average of the firms I consulted and precisely in line with the initial estimate..  They completed the job ahead of schedule and left the work area cleaner than they found it.  I can't think of a single thing they could have done to make the experience any better.  Aqua-Guard has my highest recommendation! 



Kristi M.
Oct 2014
5.0
Foundation Repair
Yes, I recommend this pro
$320,000
.

David G.
Aug 2014
5.0
Basement Waterproofing
Yes, I recommend this pro
$440,000
Aqua-Guard recently waterproofed our basement. Please with the way it turned out. The basement went from damp and humid to dry with no humidity. Now it is usable.

Beth C.
Jun 2014
5.0
Basement Waterproofing
Yes, I recommend this pro
$700,000
unknown

David H.
Jun 2014
5.0
Basement Waterproofing
Yes, I recommend this pro
$450,000
When we purchased our house in July 2013 and we experienced significant flooding that was undisclosed by the seller. At the time of purchase it was our understanding that the basement had already been water proofed by a local Alabama competitor company when some foundation work had been done. However, the basement continued to flood in spite of the water proofing system installed. We called the competitor out to inspect their work but when they came out but they were resistant and not helpful toward solving our problems but they wanted to give us a quote on a new system even though we already had their system installed. We did not do anything about the flooding, even though we experienced occasional water in our basement, until we experienced another serious flooding event in April of 2014. Aqua Guard previously did work for us at our other home and we were extremely pleased with the quality of the work and that the system worked as advertised. So we called Aqua Guard to inspect the basement of our new house and give us a quote. We called Aqua Guard and they returned our call the same day and set up an appointment to meet with us within two weeks. Mike came to the house and inspected the basement and gave us a quote to rip out the competitor's system and install their system. We discovered that the competitor installed the sump pump in the highest corner of the house and so no water was being evacuated from the basement via the sump pump. Mike also told us we really did not even need a sump pump and that they could expel the water from the basement by sloping the system to the lowest corner of the house and outside. We informed Aqua Guard that we indeed wanted to hire them and they set up an appointment within one month to rip out the old system and install the Aqua Guard system. Mike and his crew showed up on time and discussed the plan and started work immediately. They completed the job in one day, which is impressive considering they had to break up the existing concrete, take out the old system, install the new system, pour new concrete, and run piping outside the house. Aqua Guard's crew was clean and conscientious. There was very little concrete dust or dirt in our basement after their full day of work. Interestingly, when Aqua Guard broke up the concrete and inspected the competitor's system in the area we were having the most difficulty, they discovered that there was tape covering the system so water could not flow through the system to the sump pump (although even if the system had not been taped the water would have not been able to make it to the sump pump because the pump was in the highest corner of the house and the problem spot was in the lowest and the system was not sloped to allow water to run toward the sump pump. In fact, the sump pump installed by the competitor never kicked on once during the year we owned the house). 
We have experienced several heavy rains since the Aqua Guard system was installed and we are now confident that our basement will remain dry. We also have peace of mind in knowing that if we have a problem in the future, we can contact Mike and he will come out and fix anything that might go wrong with the Aqua Guard system. We know this from experience. Aqua Guard water proofed the basement in our other house and the sump pump stopped working. We called Mike and they were out that same day to fix the problem and the basement was dry from that day forward. 
We are very satisfied with Aqua Guard's service and their product. If we purchase another house with water problems they will be the only waterproofing company we call. We would highly recommend calling and using Aqua Guard for all your waterproofing needs.

Robert S.
Apr 2014
5.0
Basement Waterproofing
Yes, I recommend this pro
$300,000
unknown

Douglas B.
Feb 2014
5.0
Basement Waterproofing
Yes, I recommend this pro
$180,000

The crew arrived on time and did the work in about 6 hours.  This company guarantees that the leaks will never come back as their process is a permanent fix.  The owner came out to do the estimate.  He is very professional and knows what he is talking about.  This is a fairly expensive project but, as I said, it is permanent.



Lonnie S.
Dec 2013
5.0
Basement Waterproofing
Yes, I recommend this pro
$148,500
The crew showed up on time, did the work, and cleaned up. The owner came out about 5 days later to inspect the work, check with us to make sure we were pleased with the repair work and we paid him at that time.
Our crawl space has been bone dry since then, even with all of the rain we have gotten this season.  We now have total piece of mind when it rains.



Doris B.
Nov 2013
5.0
Basement Waterproofing
Yes, I recommend this pro
$800,000
Went great ,showed up when they said they would ,completed their work.  Couldn't ask for better or more courteous service. And my basement is now dry.  Hallelujah!!!!!!!

Kim D.
Sep 2013
3.0
Basement Waterproofing
Mike arrived at our home and was not clear on what exactly was needed to be done to correct our flooding crawl space. I later had to call to inquire about having not received the written estimate. Mike did mail the estimate and in reviewing the suggested service to correct out issues I did not see anywhere he noted the drains in the crawl space cemented flooring. I took pictures and sent back to him to review and he admitted he did not notice or recall the drains.
Response from

"Aqua-Guard did not do any work for [member name removed], she is giving a negative review of the FREE estimate we provided her. [member name removed] called us to provide an estimate on her crawlspace leakage problem but [member name removed] was not present at the time of the appointment. I made no promises as to how long it would take me to get the estimate to her, because her estimate was not the only estimate I had to do at the time. I told [member name removed] the drains she mentioned in her review, they were of no importance to us, as we cannot warranty someone else's work and if the basement was getting water in it, they were not working anyway. Since [member name removed] felt it necessary to give us a negative review on the FREE estimate we provided her, we are very glad she chose to go elsewhere to get the work done."


EVE G.
Jul 2013
5.0
Basement Waterproofing
Yes, I recommend this pro
It is 100% better but not perfect yet.  We were asked to wait until the cement cures, but they are more than willing to come out and resolve it once it does cure.  I have no doubt they will fix it until it is perfect. I would definitely recommend them

Luther C.
Jun 2013
5.0
Basement Waterproofing
Yes, I recommend this pro
$700,000
Aqua-guard was recommended to us by our home inspector prior to purchase.  The first day of work was on Memorial Day and Aqua-guard worked really hard.  Honestly, I have no idea how they do some of the things they did under our house.  Aqua-guard does good work.  No more water issues in our crawl space.

Mary C.
May 2013
5.0
Basement Waterproofing
Yes, I recommend this pro
$200,000
Mike was prompt, polite and gave us a quick response time. The work was completed in one day and the price was very reasonable. We have had two big rains and no water! I have never been motivated to give this type of review before but our experience was better than with any other company of this type.
Showing 1-25 of 33

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Bonded

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FAQ

Aqua-Guard Waterproofing, Inc. is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Aqua-Guard Waterproofing, Inc. accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Aqua-Guard Waterproofing, Inc. offers free project estimates.
No, Aqua-Guard Waterproofing, Inc. does not offer eco-friendly accreditations.
No, Aqua-Guard Waterproofing, Inc. does not offer a senior discount.
No, Aqua-Guard Waterproofing, Inc. does not offer emergency services.
Yes, Aqua-Guard Waterproofing, Inc. offers warranties.
Aqua-Guard Waterproofing, Inc. offers the following services: Basement and Crawlspace Waterproofing

Contact Information

P.O. 606, Pelham, AL 35124

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
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