Durham Service Company, Inc.
About us
Contact us at (888) 991-4221 in Owens Cross Roads, AL, to learn more about a local HVAC contractor.
Business highlights
Emergency services offered
33 years of experience
Services we offer
al, hvac contractor, owens cross roads
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.07 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 43% | ||
| 43% | ||
| 0% | ||
| 0% | ||
| 14% |
Showing 1-7 of 7 reviews
Doc W.
Aug 2024
Had a late service call ($225) and worker inspected system—no air coming from vents. He came inside saw no air forced air and went outside and into the attic. First said, "No problems," next, "Needs a new fan motor," next I suggested he check the fan capacitor--he confirmed a low amperage, and replace the $15-30 part. Total cost: $325. 13 days later, same problem. Asked for a refund of just the service call because we weren't satisfied and didn't trust them to fix it. Manger declined, "Saying during 14 days anything could happen. Another, less expensive company diagnosed and replaced the defective blower for less than the Durham Service Company's work.
Response from Durham Service Company, Inc.
"Mr. [Member Name Removed], we apologize for you not having a great experience with us as 99% of our customers do. We have been servicing customers for over 32 years and always do our very best to satisfy our customer's needs."
Douglas E.
Sep 2017
They did a good job and I would use them again.
Response from Durham Service Company, Inc.
"Thank you for your review."
Craig R.
Aug 2017
Showed up quickly and when scheduled.
Carol P.
Jul 2017
They did a good job.
Nancy H.
Sep 2015
.
Carol W.
Jul 2015
Excellent. The person that provided the estimate was very professional. He did not try to upsale us into a long term extended warranty which other companies did. He came back with the installers to ensure everything was done correctly and that we were happy with the work and their employees.
James G.
Jul 2015
unknown
Licensing
State Contractor License Requirements
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FAQ
Durham Service Company, Inc. is currently rated 4.0 overall out of 5.
Durham Service Company, Inc. accepts the following forms of payment: CreditCard
Yes, Durham Service Company, Inc. offers free project estimates.
No, Durham Service Company, Inc. does not offer eco-friendly accreditations.
No, Durham Service Company, Inc. does not offer a senior discount.
Yes, Durham Service Company, Inc. offers emergency services.
No, Durham Service Company, Inc. does not offer warranties.