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Sears Home Services

4.4(
14
)
Exterior Shutters - Install or Replace, Sliding Door - Install - For Business, Doors (Exterior) - Install or Replace - For Business,

About us

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

Business highlights

69 years of experience

Services we offer

Appliance repair - cooktops, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, microwaves, ovens, range hoods, ranges, refrigerators, stacked laundry, trash compactors & washers.

Accepted Payment Methods

  • CreditCard
Reviews
4.414 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
7%
1
7%
Write a review
Showing 1-14 of 14 reviews
Deric & Debra W.
Jan 2021
5.0
Yes, I recommend this pro
$200
We were very happy with the excellent job Josh did. He found the issue quickly and repaired the freezer saving us the cost of having to buy a new one. We would definitely recommend this company.
Carolyn C.
Mar 2018
5.0
$89
Repairman did a few things, then told me I needed a $400+ repair job as the problem was my entire freezer. I said I'd buy a new refrig. Not believing him I put a cup of water in my freezer which froze immediately. He apparently adjusted a thermostat which I did not know was on top of the freezer (and he did not tell me) and the ice maker is now working fine. He and the person scheduling my service was more interested in selling me a warranty for $49/month than offering repair service. Do not call these people.
S.L. E.
Feb 2018
5.0
Yes, I recommend this pro
$230
Technician was very knowledgeable on the task to be performed and provide some very useful information about the care of our unit.
Sammie L.
Oct 2017
4.0
Yes, I recommend this pro
$99
ok I guess it's working.
Dorene E.
May 2017
5.0
Yes, I recommend this pro
.
Brian B.
Nov 2016
2.0
Overall, the window quality has been OK. However, the installers were very unprofessional. They were making advances toward my wife, so we had to request a new crew. It was better after that. The workman were good and there was no further incident. They didn't do any of window trim painting and said that was not something that they did, so we did it ourselves. I complained, so they did bring a can of paint. I had a lifetime warranty, but that doesn't include the labor if something went wrong. Other companies have stated that labor is included.
Buck Y.
Oct 2016
4.0
Yes, I recommend this pro
It went well. The gentleman who came seemed very knowledgeable and friendly. He advised that if the refrigerator acted up again, we should give him a call and he would be back to fix it. We would use them again.
Arden S.
Sep 2016
5.0
Yes, I recommend this pro
I would recommend them. The service was fine.
Kim C.
Aug 2016
5.0
Yes, I recommend this pro
unknown
Shane K.
Apr 2015
5.0
Yes, I recommend this pro
.
Basel R.
Apr 2015
1.0
$180
techs arrived 2 and a half hours late
rude
in a hurry to finish
not thorough at all
argued about not wanting to clean stain beacuse I had not picked" the deep clean service" (why would I hire a professional to clean my carpet then???)
caused damage to wood floor and did not bother to apologize
NEVER AGAIN!!!!!
Mariah W.
Oct 2013
5.0
Yes, I recommend this pro
$27,000
I had sears remodel my kitchen which included removing a wall to create a pass through / breakfast bar. New cabinets, refaced cabinets, new floor, new counter tops, back splash, lights, new sink and plumbing, island stove hood. From beginning to end the entire experience was great, they would listen to my concerns that would arise throughout the process and addressed them promptly. They went above and beyond when my stove hood was extremely difficult to mount do to its design, they had to do a lot of attic work that day. They were very professional. The physical work started on 9/10/13 and was complete by 10/19/13. It was a large job, and being done that quickly was great. I used Sears Home Improvement out of Pensacola.
Robert S.
Jul 2012
5.0
Yes, I recommend this pro
$8,400
I like their quality service. They answered all my questions. They had everything they needed before they started. They were really good.
Jan D.
Apr 2012
5.0
Yes, I recommend this pro
$25,000
She was very satisfied with their work. She would use them in the future.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sears Home Services is currently rated 4.4 overall out of 5.
Sears Home Services accepts the following forms of payment: CreditCard
No, Sears Home Services does not offer free project estimates.
No, Sears Home Services does not offer eco-friendly accreditations.
No, Sears Home Services does not offer a senior discount.
No, Sears Home Services does not offer emergency services.
No, Sears Home Services does not offer warranties.

Contact Information

Located in null, AL null

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