Pit Bull Fence & Home Repair

Got my fence done not even a year ago. A month later part of my fence started leaning where I noticed there was no cement in the post. Messaged several times over the course of 3 weeks back and forth saying he’d come fix it one day and never did. Eventually stopped responding to my messages so I went online and left a review. Randomly checked the post and saw it was repaired .. never said when the work was gonna be done. Never messaged asking permission to come in my backyard or anything. Fast forward we’re now not even a year later since I the job was “completed” I’ve had to place concrete in 6 additional posts because they were leaning, and secured 4 panels so far that had come apart from the posts. My gates are starting to lean into eachother causing difficulty opening and closing. I looked along my fence and noticed an entire panel section isn’t attached to the post which explains the leaning. Again, reached out several times via fb messenger, text, call, even email with no response. This is terrible for business when you spend several thousand dollars to get a job done that already needs work & can get no response with no type of warranty or repair.

The owner of this "company" accepted payment in full from my wife's mother to install a fence in January of 2012.  He never returned to start the work; he cashed her check; and he did not thereafter respond to any calls or registered letters from my mother-in-law or my wife. A police report was filed in February of 2012, and the man was subsequently convicted of a felony in the Madison County Circuit Court.  To date, this convicted felon has not made any effort to contact my mother-in law to pay court-ordered restitution.  STAY AWAY!!!

We paid them, and they said if we had any problems to contact them. 
About 2-4 weeks after completion, we noticed planks had split and
posts were bowing.  I called Mr. Shannon, who said he would come
back to replace the problem boards.  After several calls, and a series
of promises, I still have broken,  split and twisted boards that look
terrible, even stained.  I would not use this company, I believe they
use green wood products that are not sufficiently dried.  The gaps
between our boards after 2 years provide a view into the yard that is
supposed to be private.
They do not stand behind their work, and
are only interested in getting the check.  I found them on Service
Magic, where they probably do not have any complaints, as they stated in response to another review.  I tried to get
Service Magic to assist with my problem with Pit Bull.  They never
responded either.  Service Magic charges contractors $39 per referral to "recommend" them.

On December 20, 2011, Michael Shannon came gave us an estimate on one part of our damage fence. He gave me a quote of 1300 for 105 feet of fence. I agreed to that price. I had another section of fence that was damaged but it was still standing, the gate on that section would not work. I asked him how much would that cost to remove and replace. He gave me a quote of 2000 for both sections. I agreed with this and informed him to go ahead and make a contract out.On the day of the job Michael contacted me and asked if he could put up Cedar instead of Pine since the cost was about 60 cents more per plank. I said that was ok and asked if he could also water proof the fence.He said he could and the cost of the Cedar and water proofing would be 500 more and I agreed. I had a vaction planed and need alteast to have the damaged fence done soon (because of a dog). We Had paid half of the job up front which at the time was 1000. They finished half the fence when I was gone on vacation. They then told my mother that the job was finished charged us the last 1500 dallors.When I returned I called Michael and got no answer only a answering service. I left a message asking when he will finish the job. No responce. A week latter I called again and still all I got was the answering machine, left a mmessage and waited again. A week later I called again and finally I got ahold of them. They said they have had the Flue and was in and out of the Hospital. This was mid February at this point, he even sent me a doctors excusse. We finially got him to answer the phone about two weeks later and said he would come in two days and finish the job. four days past, he never showed up and would not answer his phone, we only go the answering service. We left massage after message trying to get some answer on why they have not finished tht job. After about another three weeks I finially got him on the phone, he did not even know who I was, until I told him I was the one whos job he has not finished. He said they were working in our area and that he would be over later that week to finish the job. I said ok, we waited and waited no show. We called again the next week and got no answer again. After about two weeks, my sistor, who is hadicaped, got in touch with his wife who then gave the phone to another person. They apologized over and over about the job not being done and promised to be there at nine that Satureday.Well Satureday came and gone with no phone call explaining why they did not show.It has been almost two Months since then and still no one will contact us. We are on our last straw.

Awarded the actual work to another provider.  Pit Bull was responsive during the proposal phase of the project.

Michael Shannon completed all work on time. I will have him work for me again.

I was given a verbal estimate to repair a fence/gate.  When he gave me the bill it was more than double what he quoted me.  Then he started yelling at the top of his lungs that he never told me that price.

This person is a scam artist. DO NOT USE!!!

We contacted Michael Shannon last week to take down part of a wood fence in our yard so we could have a shed delivered. He stated on the phone that he was really hurting for work and would never do us wrong and that the cost would be to take it down and put it back up would be $175 - $200 and to let him know the date we needed the work done. We called the next day to setup the work for 0800 on Tuesday. We also asked him about getting a window installed in our garage and he stated it would be $600 - $800 depending on the cost of the window.Monday night rolls around and we hear nothing from them. We called for a couple of hours until he answered stating he didn't setup the appointment and he was in Tunica for his birthday. After speaking to him for a moment he had a revelation and suddenly remembered that he made the appointment and stated he would be here as planned.  Tuesday morning arrives and we start calling him at 0900 which is an hour after he was supposed to arrive. Nothing. Finally at 1000 he sends a text message stating he was on his way. By this time my husband has already removed the gate himself. Michael then speeds by without stopping. I then call and he doesn't answer again. 5 minutes later he calls me calls stating his wife didn't set the alarm and he was getting his men and coming right back. 4.5 hours later he shows up with a kid as his help. Then proceeds to have to leave because he didn't come prepared. Once the fence is finally up he gives us a bill for $500. He was supposed to return on Wednesday and lo and behold he was again a no show. I call him again an hour after he was supposed to be here and no answer again. His wife then calls me 5 minutes later with some excuse that the guy who was supposed to help because come to find out Michael who stated he has installed thousands of windows (according to him during a conversation) that he can't do it because he doesn't have the experience. I then explain the situation to his wife about his tardiness and she stated "I agree, it is frustrating that he is behind; he is actually doing an estimate that he had forgotten about". I then wait to hear from him for 2 more hours and no show. I then call him and he answers. I state I want an itemized receipt for the work the day before because of the inconsistencies between the quote and the actual costs. He proceeds to start SCREAMING at me at the top of his lungs the he never told me the amount stated above and the guy who was supposed to help wife tried to kill herself the night before. That was not my business nor was it professional and hung up on me. I called a few more times and he screamed and hung up on me every time. NEVER USE THIS GUY. UNPROFESSIONAL AND RUDE AND LIES!!!!!!!!!!!!