About us
We install new roofs and we also do repairs. There is never a job too big or too small, we do it all. We also do gutters and fascia boards. Give us a call today for a free estimate. We are a local company not a fly by out of towner. We hope to make you another happy customer, if it's not us you choose to go with please use a local company not an out of towner. Thanks for your time and Have a Blessed Day.
Business highlights
Services we offer
Gutters, Minor Sheetrock & Siding Repair, Roofing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
71% | ||
19% | ||
3% | ||
3% | ||
3% |
I would use this company with no problems or reservations again. Highly recommend them to all my friends as well.
After that, work progressed as expected with only minor glitches. He even did some extra trim work for no additional charge himself, when I expressed concerns related to the original roof construction (not his work).
Overall, very happy and used him immediately for another roof on a rental property I own.
He had the roof replaced and waste picked up by Friday. They had use more material than Randall had estimated to repair the area where the holes were, but the extra cost was not inappropriate.
We are very pleased with the work performed and will highly recommend the company to our friends.
Worked long into the evening to complete the job. There were no English speaking workers, but I was told later that I could have requested an English speaking crew. This was not offered earlier, but the crew that did the work were very efficient. They cleaned up very well and there was no signifiant residue to be cleaned up later. They had a crew of five which caused the job to go very quickly. Any problem areas were quickly addressed and remedied without any argument or discussion. I found two leaks after the fist rain and they were repaired the same day. The leaks did no damage to the house or walls.
DETAILS:
Caused extenstive further damage due to extreme negligence & poor workmanship. Substandard work & materials. Had icicles all over our attic the following winter. Not honorable business owners; not properly licensed.
1) They cut corners you need to keep squared to waterproof your roof: no felt barrier or ice shield, inferior materials, poor workmanship, no shingle warranty ever provided. (To train their inept, drunken roofers, their price should be much lower as they are taking chances with your property. I even found BEER CANS on our property afterwards. Some of their men looked like criminals.)
2) They used workers who unnecessarily trashed our yard, left cans and bottles sittiing in our gutters, and cont?d working over 2 hours in a heavy thunderstorm causing additional damage to SIX ceilings in our home versus applying tarps to protect our home. Plus, they left 3 vent pipes & surrounding holes uncovered during the 2-hour thunderstorm & the rainy night. They had no tarps! WORKING WITHOUT A NET MEANS YOU TAKE THE FALL! No supervisor on site.
3) Their advertised 24-hour emergency service is not true. We called before 6pm the night of the above disaster and got no callback that night. (I guess they're busy answering those 100+ calls/complaints they get every day; this is according to Tina Whitt's sister on 6/29/11).
4) After agreeing to send someone out to do repairs, they sent the supervisor who didn?t have a flashlight, borrowed and broke mine so I was incapable of inspecting his attic work immediately, and he didn?t fix the leaks. (We discovered more leaks in same places twice more before we determined that their word is worthless.) The man either didn?t do what he was told or said he?d done it, and I?d discover later that he hadn?t. More telling, we found they had apparently VANDALIZED our property with each return visit (damaged gutters, pushed in vent boots, damaged vent fan, etc.)
5) After all the above, rec?d a bill from BR asking for full payment payable in THREE DAYS or they?ll charge me 1.5% interest. (And you'd think that an owner who claims to have been in business since age 16 would know how to properly spell "maling address".) The roof leaked like a sieve during a rainstorm the very night we rec'd their bill. Of course, their bill implied they were finished. In fact, the BR owner had on-site inspected and, presumably, approved the quality of the work just days beforehand.
6) They did NOT have the legally-req?d. AL Home Builders License for jobs over $10,000. This is important for large numbers of tornado victims who shouldn?t be victimized again because a company is incompetent, overextended, or greedy.
7) These are NOT professional roofers. Professional roofers are prepared for rain, taking common-sense precautions. Professionals hire skilled, reliable workers and monitor the work. Professionals do not contract for work for which they are not licensed. Professionals will not require vigilant inspections of all work + study of trade standards. Professionals do not vandalize the home on return visits and are careful to rectify all honest mistakes in careful, professional work. Professionals can be trusted to do quality work.
I cannot recommend this company and will NOT hire them again. In describing this company, the following adjectives come to mind: unprincipled, disreputable, untrustworthy, irresponsible, unqualified, unprofessional, and unlicensed. (According to other roofers, they are also NEW OWNERS; I?ve learned they bought the company about 3 years ago. That explains why they apparently have no concept of proper business protocol and wise business decisions. Our diplomacy efforts were apparently interpreted as weakness and stupidity. They seemed to hope we'd never discover how bad it was until it was too late and we'd already paid them.)
Needless to say, I had no confidence in the quality of their work. Nothing they did on subsequent visits worked to allay my fears that I'd hired the wrong people. Instead, everything they did during subsequent visits and interactions supported the fear that we had a substandard roof (born out by an inspection by an independent roofing contractor hired by the insurance company). We were forced to hire another contractor to completely reroof our home and repair all the damage done by Budget Roofing.
Don't trust their word, and check with the BBB. They don't have a great track record, & I'm NOT the only one to be dissatisfied with their work. Bad news in every way.
"I am the owner of Budget Roofing. I hate to hear any bad reports on our company and I do everything I can to fix it and make our customer happy. I have come to know there is no way you can please everyone. We have done over 6 thousands roof since my husband & I started our company in 2002. We did not buy this company we both worked 2 jobs for about 3 years until our company was steady. Starting a business at 16years old ( Me-Tina ) and 19 ( my husband-Randel ) was scary but we was both every head strong that we could and would make it work. Its been 9 years and 4 kids later and we are going strong. We do 3-4 houses a day 5-6 days a week. We have never told a customer we want stand behind our work and we want start now . We have all lic. required and we pull all our permits. I know this because My husband and I are the ones that do it. I work in our office and he does all of our estimates. He would love to do the work himself but if he doesnt do our estimates to get more jobs we wouldnt be were we are today. We have 3 ( American Crews ) & we have 1 ( Hispanic Crew ) . All of our guys have been with us since the begining ( 9 years ago Oct 2, 2011 ) If you are interrested in getting a estimate please fell free to give us a call at (256) 858-0641, Thanks , Randel & Tina Whitt"
Licensing
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