Scotts LawnService

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I am paying more with Scotts but getting better service.  Sometimes the price doesn't matter when it comes to getting the desired
service.  I am not looking back.

They ruined my yard.  Each treatment cost me around $45.  I talked to the owner and she sent out a supervisor named Ken.  He told me what I had and what I needed.  He sprayed and then the leaves and grass started coming out.  I even took pictures of it and I told the owner about it, she said she would come out but she never showed up.  I called her back and she sent out Ken again.  She said I had to call Scott, the representative, and I did.  He talked about sales with her products.  Ken was fairly well qualified.  We did a PH test.  I told him I entrusted him to get my yard right and he looked at me and did not say anything.  Later I found out that that they had fired him and that was his last day.  They had hired a guy who was married to somebody in the office; he never had any experience with lawn care.  To make a long story short, I spent about $1,800 in replacing the grass by somebody else.

We have been very satisfied with Scott's service.  They have been very responsive to all of our requests.

Previously had a local service who were bought out or taken over or merged with Chem lawn.  I did not have a problem with Chem lawn''s service, but got tired of every call to tell me service was being scheduled turned into a hard sell for additional services.  That was why i did not renew contract with Chem lawn.  Did it myself last 2 years.  Scotts made a point that they don't do the appointment/ upsell technique.

So far they have lived up to that.

So far, so good.  It is a continual process.  We have been using Scotts for several years and the grass looks great (when I remember to water it.)  They have come out promptly whenever I have had a problem, and have been able to identify and take care of the majority of them.  I constantly fight nutgrass, and they spray it when it is in the yard.  But we all know the only way to rid ourselves of the plague of nutgrass is to move!