Hammonds Plumbing Heating & Air

Had to run to Montgomery for an emergency for my elder parents due to Ac not working. Called Jeff on a neighbors recommendation. Could not have made a better choice. To say Jeff was through wouldn't do him credit. As a general contractor for over 30 years he is by far one of the best I've ever seen. No reservations giving Hammonds my highest recommendation. Johnny Bethay Brigadoon Construction

I contacted Kim who handles the office and dispatching. She arranged for a service call. The two gentlemen came, found the problem, replaced the motor unit and left. Works great. Jeff was the one who told me 5 years ago that I didn't need to replace my unit like I was being advised by another HVAC company at a cost of $5,000. At the time, Jeff suggested I repair the leak and get a few more years out of the unit. That was five years ago and it still works great.

Provider was supposed to contact about scheduling a visit to fix an issue with A/c duct in the house that we are renting. My husband called back again to see why we have not received a call yet to set a date, they gave him a set date to come fix the issue. Turns out, you have to chase the provider constantly to get a response form them. Since we had already called the week+ before, I, highly frustrated(and rightfully so) called back to follow up to see why we had to wait yet another few days. The lady who called me back was the most unprofessional and unpleasant person to have ever encountered. She yelled AT ME for being frustrated at the situation and hung up. I would not use them in the future, personally but unfortunately our Landlord had dealings with them for this particular A/C so they cannot be avoided. Basically, i'd HIGHLY SUGGEST finding some other provider. I myself would never use them. They are extremely rude and have zero professionalism.

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