The Maids of Mobile
About us
The Maids of Mobile offers maid and house cleaning services you can trust. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaranteed.
Services we offer
Capet Cleaning Maintenance, Cleaning Services, Fall Cleaning Services, House Cleaning, Maid Service, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Window Cleaning
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
59% | ||
29% | ||
6% | ||
6% | ||
0% |
"The Maids customize the Landau's cleanings to fit their needs. We clean the partial house one cleaning and the whole house on the next cleaning - always cleaning each room in full according to our 22-step cleaning system. Thanks to the Landau's for choosing The Maids to maintain their home."
"Thank you for having The Maids clean your home for the last 8 years. Our rates are based on the time it takes to clean each home and our goal is to always make your home a cleaner and healthier place to live."
"Thank you for choosing The Maids to take care of your home. The quality of our cleaning is of utmost importance. We provide our own environmentally friendly cleaning products and supplies, are insured and bonded, pay social security and taxes and provide medical insurance for our employees. All these go into the price we charge to provide you with a clean and healthy home. The Maids is backed by an 100% satisfaction guarantee!"
Talked to contact # given by Angie's List. Sounded very knowledgeable and understanding.
Our subdivision only has 2 streets but the crew was unable to find my house. Finally they showed up. I had had to get up (back hurting) to help them find house. I was not impressed. They should have checked address on something like Mapquest or a gps before coming, better yet, their supervisor should have furnished them the directions from Mapquest. So we were off to a poor start.
They started to work promptly after arriving. Leader introduced herself, etc. There were only 3 in crew, was supposed to have been 4. This caused confusion with price quoted and what was told by Quality Leader. After they were there only 1 hour, I was told that fee had reached $325.00, and asked "did I want them to continue?" Since there had been 1 woman in my master bath for over an hour and she had not even cleaned the toilet., I was upset and told QL that nothing jived with what I had been told and it was as though they had not communicated at all with contact person I had talked to. The crew was unaware that I had just had back surgery prior to arrival, even though I had talked about it with the contact person. I told them to leave things like cleaning the baseboards, and detailing blinds, in order to get some basics done that I had expected (toilets cleaned, floors done, kitchen cleaned).
After thinking about it and how much money I was having to pay, I then told them to just stop cleaning, load up and leave and I would write check for what was owed.
Then after a little while the QL came to me and said there had been a misunderstanding resulting from only 3 people being on the crew vs 4 people expected, and that I was only at $221.00 instead of $325.00 and did I want to reconsider? I was tired/hurting and wanted things done so told her to continue with what I had been expecting to be cleaned.
They finished up, working more quickly, and I finally paid them $279.00. Have never paid that much previously and never will again.
I did walk thru the house with QL to see what had been done. Most everything was fine. The rugs by my bed (where I had been most of the time) had been vacuumed, but not very well. I think the girl doing it must have been afraid of disturbing me, but I was expecting her to do her job. I did not mention that to the QL as was tired and wanted them to leave.
The QL had helped the team by cleaning my kitchen which was sparkling. They do a good job at what they do, just take forever doing it. In my opinion they could do just as good a job working a little faster rather than using up the client's money going so slowly.
Note that the crew do not seem to think for themselves, they are working strictly with what they have been instructed by the service (which could be a plus, except in this case), and to vary that appeared to be confusing for at least one team member.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.