The Maids of Mobile

As listed above. Dates and charge are approximated as the money was paid from my Disability Social Security account which only show 4 months activity online, but visits were in September and November from memory of household.

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I used them for 7 years and they were fine. My daughters are coming and helping now so I don't need them for a couple of months now. They were very dependable. I have liked the people that have come out very much. When I have brought things to their attention, they have been very sweet about it and they have gone back and cleaned or whatever. It is the same people which I like very much. I have a lady in the neighborhood that does seem to be very thorough in the cleaning of the furniture and baseboards, which The Maids were not getting. She charges $100 so I have been using her. I would use them again if needed.

They show up on time & are professional but occasionally miss things. However, they work hard to correct the issue when it is brought up. So far we are happy with their services. They are a little pricey, but you get what you pay for. I like that they bring all their own supplies. Maids of Mobile pays attention to detail and really cleans.

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I find The Maids of Mobile very thorough and very professional. I find them very good. I am quite happy with them.

First cleaning is more expensive, after this it is more reasonable. Cleaning was perfect, nothing I would ask them to do differently.

I love them. The money is equivalent to the service provided.

We like them.  Generally 4 of them come and they are here for two hours.  Very competent. Call the day before, usually on time.  Very efficient and they have their own supplies. 

I have used them for 22 years although it has changed ownership. The local ownership is part of a national franchise. They have a formula that is provided to them which shows them how long it should take to clean a house this size. They send in a crew of 3 or 4 people and they are here approximately 1 hour and 10 minutes. They call before they get here so we can secure our rather large dog. The dog sheds and they do a pretty good job of cleaning that up. They go by rote and come in and do the same thing every time; what they see, they clean, but they do not do deep cleaning.

The Maids arrived early, but called before they arrived.  It was a three woman team.  Tasks were assigned and they began working.  The person in charge occasionally checked on the others and make corrections as required.  The corrections were minor.  The area supervisor arrived and made some additional corrections and helped the job along.  All personnel were courteous, thorough and professional. 
The area supervisor had told me up front that their service was the highest.  The amount for the service was within the range quoted.

They come on time and do a good job. They get in and out as well, and I like that about them. The workers are very personable and nice as well.

They come once a month.  They do a really good job but they are expensive.  They are good; they're A's.  I think they're way too expensive but I don't know anybody else.  They are even dressed nicely.  They are really good they are just expensive.

They did a really good job. They were on time and they came with a crew. You just get out of their way and they take care of everything.

ni.ce people and they did a very good job. no complainants

They were on time, as far  and did exactly what i wanted.

I have been using them for about 20 years.

They are reliable, respectable and do an excellent job.  They are able to keep the house clean.

I had just had major back surgery (got home from hospital day before Christmas Eve) and husband was not good at cleaning up kitchen or floors.  Very depressing if you like your house clean.  Usually do the housekeeping myself.  Had other housekeepers off and on various times.

Talked to contact # given by Angie's List.  Sounded very knowledgeable and understanding. 

Our subdivision only has 2 streets but the crew was unable to find my house.  Finally they showed up.  I had had to get up (back hurting) to help them find house.   I was not impressed.  They should have checked address on something like Mapquest or a gps before coming, better yet, their supervisor should have furnished them the directions from Mapquest.   So we were off to a poor start.

They started to work promptly after arriving.  Leader introduced herself, etc.  There were only 3 in crew, was supposed to have been 4.  This caused confusion with price quoted and what was told by Quality Leader.  After they were there only 1 hour, I was told that fee had reached $325.00, and asked "did I want them to continue?"  Since there had been 1 woman in my master bath for over an hour and she had not even cleaned the toilet., I was upset and told QL that nothing jived with what I had been told and it was as though they had not communicated at all with contact person I had talked to.  The crew was unaware that I had just had back surgery prior to arrival, even though I had talked about it with the contact person.  I told them to leave things like cleaning the baseboards, and detailing blinds, in order to get some basics done that I had expected (toilets cleaned, floors done, kitchen cleaned). 

After thinking about it and how much money I was having to pay, I then told them to just stop cleaning, load up and leave and I would write check for what was owed.

Then after a little while the QL came to me and said there had been a misunderstanding resulting from only 3 people being on the crew vs 4 people expected, and that I was only at $221.00 instead of $325.00 and did I want to reconsider?  I was tired/hurting and wanted things done so told her to continue with what I had been expecting to be cleaned.

They finished up, working more quickly, and I finally paid them $279.00.  Have never paid that much previously and never will again. 

I did walk thru the house with QL to see what had been done.  Most everything was fine.  The rugs by my bed (where I had been most of the time) had been vacuumed, but not very well.  I think the girl doing it must have been afraid of disturbing me, but I was expecting her to do her job.  I did not mention that to the QL as was tired and wanted them to leave.

The QL had helped the team by cleaning my kitchen which was sparkling.  They do a good job at what they do, just take forever doing it.  In my opinion they could do just as good a job working a little faster rather than using up the client's money going so slowly.

Note that the crew do not seem to think for themselves, they are working strictly with what they have been instructed by the service (which could be a plus, except in this case), and to vary that appeared to be confusing for at  least one team member.

They arrived, we left with our dog who would have tried to help them a little too much, and returned 4 hours later to an immaculate and sparkling home.  Since initially we'd anticipated that only two hours would be needed for the cleaning, the four hours was a bit of a surprise, but when we saw the results, it was so worth it.  The team was excellent about communicating to us about the time it was taking and the extra costs being incurred, but after the initial "gulp" on my part (I guess I really am a slob), we agreed.  And it was so worth it!

They come out every two weeks.  They don't clean the entire house every time.  However, they did it the first time they came out.  They really did a thorough job all over the house then.  We think their price is pretty high, but they do a wonderful job.  They are very good.

They are really good about scheduling, which I like, because I travel a lot. They come in and they do the work while I’m here at home and they don’t bother me at all. They do a great job at cleaning. They are very respectful and polite. I would recommend them.