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Quality Cabinets

Cabinet Refacing and Refinishing, Countertops and Backsplashes

Reviews

5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
Showing 1-1 of 1 reviews

Mark R.
12/2020
5.0
countertops, cabinet refacing
  + 0 more
After going with Quality Cabinets for a small update to our kitchen it was months before he could get to us. He came once to do measurements but when I went to pick out the countertops at the office, he couldn't even find the paperwork and he came back to do measurements. The office was very disorganized and no computer backup. We finally called after months, and he said he would come the next week and by the end of the week, after not hearing from him, we called again on a Friday, and he said he would come the next week, and then another week! Well I had one day to get everything out of my cabinets, as they were replacing doors on the cabinets and painting the outside of the cabinets as we were going with white to replace cherry. I moved it all out into my living room and this was a lot of work for one day's notice After coming 2 days to work on it, they told me they couldn't come the next day. I'm sure they had another job. so I had to wait 4 days with my living room full of kitchen stuff. They came the 3rd day after being gone, it was one guy by himself, and he finished up painting the outside of the cabinets and placing the doors. He left quickly. He didn't even put in the sink, nor did they put back the fan over the oven but they told me they would be able to do that when I called to ask. I noticed the outside looked different color from the doors, and then realized the wood still showed through. They did 2 coats but obviously 3 were needed. I told them and they offered paint to me! I paid them to do this! Everyone who has seen the cabinets comments that it needed more coats and were shocked to see the wood showing through. Now the real kicker, after months have passed i was cleaning and realized they did not even paint one side of the cabinet but left it cherry while the other parts are painted white. This has 4 inches between it and the refrigerator so I had not noticed! I was shocked they did not even care to paint that side when all that was needed was to pull out the refrigerator. I will say I was greatly disappointed with the job and the casual way of dismissing when they said they were coming 3 different times, 3 weeks, that they never got back we had to call them. Then the work was rushed and not done properly. Though we paid months ahead for half of the job, the owner called the day they left to get the balance, He literally acted upset to wait 2 days. I should have not paid until this was done properly and I only feel worse about this job, when I look at my cabinets. Now, knowing they left a whole side of the cabinets, cherry makes this unbelievably negligent and no caring. Beware. unless. I guess, you are a contractor who gives them lots of business.
Description of Work: replacing doors on kitchen cabinets and painting outside. Had cherry cabinets, went with white cabinets.
Rating CategoryRating out of 5

    Contact information

    Mobile, AL 36619


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Cabinet Refacing and Refinishing,
    Countertops and Backsplashes

    FAQ

    Quality Cabinets is currently rated 5 overall out of 5.
    No, Quality Cabinets does not offer free project estimates.
    No, Quality Cabinets does not offer eco-friendly accreditations.
    No, Quality Cabinets does not offer a senior discount.
    No, Quality Cabinets does not offer emergency services.
    No, Quality Cabinets does not offer warranties.

    Contact information

    Mobile, AL 36619