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Port City Carpet Service
Carpets or Rugs - Clean at Home, Carpet Repair, Refasten, or Stretch, Carpets or Rugs - Clean Offsite,
About us
25 years experience Check or cash only
Business highlights
36 years of experience
Services we offer
Carpet and Upholstrey Cleaning Tile and Grout Cleaning
Amenities
Free Estimates
Yes
Reviews
4.925 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
8% | ||
0% | ||
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Showing 1-25 of 25 reviews
Alfred F.
Jul 2017
Very well good job done. Will definitely use again in future.
CANDACE W.
Aug 2015
unknown
Terri B.
Jun 2015
Fine
Judith A.
Mar 2015
They did an excellent job I was extremely happy with the service they performed. I have used them twice now. I would highly recommend them.
Victor F.
Oct 2014
Awesome service, very knowledgeable, friendly and locally owned. Very reasonably priced and fair.
Terri R.
Jun 2014
Very professional from the word "hello" when I called for an estimate.
He set an appointment for the very next business day.
He was punctual, courteous and respectful!
We were very satisfied with the price he set, and with the quality of his work.
Ken Richburg is the only person I'll ever have back to clean our carpet.
He set an appointment for the very next business day.
He was punctual, courteous and respectful!
We were very satisfied with the price he set, and with the quality of his work.
Ken Richburg is the only person I'll ever have back to clean our carpet.
Judy V.
Jan 2014
They did an excellent job.
Sharon W.
Nov 2013
Ken is fabulous, he knows what he is doing, very professional, polite and a real nice guy!
Susan M.
Sep 2013
Ken was very prompt (he arrived exactly on time). He was very professional, went right to work and finished quickly. He is not one to chat or visit, he is very quiet.
I am pleased with the results and feel his prices are in line with others.
I am pleased with the results and feel his prices are in line with others.
Mary H.
Jun 2013
They were very polite and professional. He did the best job I have ever had. They price was perfect, the job was perfect. He finished everything real quick. His name is Ken Richburg.
Jennaffer B.
May 2013
They were great. I loved it. They were on time, extremely efficient, and hardworking. I would hire that person again for that company.
Betty B.
Apr 2013
Ken came when promised and the job was done start to finish in about 1 hour and 40 minutes. The furniture looked brand new. The charge was exactly what he quoted me on the phone. Very pleased.
Mike R.
Feb 2013
while.
Michele H.
Dec 2012
As expected
Barbara W.
Nov 2012
See description of services.
Virginia P.
Oct 2012
Saw Port City Carpet Service on angie's list. Called to get an estimate
for carpet cleaning at a condo we have that is an investment property.
Ken answered right away and gave me a price based on the amount of rooms
and the fact that he had been to this condo complex before in w.
mobile. Before I could even make an appt., i gave his name to my
brother-in-law, who immediately made an appt with him. Ken cleaned the
house he was moving into (also an investment property of ours) which had
been rented for the previous 9 years and the carpets were horrible. My
brother- in-law was VERY pleased with the cleaning; altho the carpets
have been abused. I did not see them myself, but I trust his judgement.
Our condo carpeting came out great! Altho there was much wear and tear,
Ken did a great job in every room. I did not let him in; my real estate
lady did - But from what i understand, he was prompt and from what i
could see did a professional job. His prices are fantastic. Very
pleased. Would def use his services again! Very nice to talk to; is very
straight with you on what he can do and not do; according to condition
of the carpet. No one can be a miracle worker. He was true to his word
and, I think, did a wonderful job! No complaints at all. The "home build year" is an estimate. Have only owned the property for 5 years.
for carpet cleaning at a condo we have that is an investment property.
Ken answered right away and gave me a price based on the amount of rooms
and the fact that he had been to this condo complex before in w.
mobile. Before I could even make an appt., i gave his name to my
brother-in-law, who immediately made an appt with him. Ken cleaned the
house he was moving into (also an investment property of ours) which had
been rented for the previous 9 years and the carpets were horrible. My
brother- in-law was VERY pleased with the cleaning; altho the carpets
have been abused. I did not see them myself, but I trust his judgement.
Our condo carpeting came out great! Altho there was much wear and tear,
Ken did a great job in every room. I did not let him in; my real estate
lady did - But from what i understand, he was prompt and from what i
could see did a professional job. His prices are fantastic. Very
pleased. Would def use his services again! Very nice to talk to; is very
straight with you on what he can do and not do; according to condition
of the carpet. No one can be a miracle worker. He was true to his word
and, I think, did a wonderful job! No complaints at all. The "home build year" is an estimate. Have only owned the property for 5 years.
Lesa D.
Jul 2012
My tile came out like brand new. We were very impressed with the tile cleaning. There were a couple of spots that didn't come out in the carpet but for the most part he got almost all of the stains out. They did a good job and it was cheap. He got delayed. I would use them again.
Judith A.
Jul 2012
I was very impressed with the service I received from Port City. When I first called Ken, the owner was in the middle of a job but he called me back quickly and arranged a convenient appointment with me. Ken arrived promptly and got right to work. Because our sectional couch was really stained and dirty (we have a large Cocker Spaniel who likes to hang his head over the arms and back of the couch, and often after licking his paws decides to lick the coach too!)it took Ken over two hours to get all the cushions cleaned to his satisfaction. He just kept working away on it until it was clean. Even though it took longer then expected Ken still charged us the price he had mentioned over the telephone. Ken takes his work seriously and wants to give you the best result possible. I have been recommending Port City to all my friends and look forward to using them again.
Diane M.
Jul 2012
Ken was on time, pleasant, did a good job, and I would recommend him and use again.
Ginger M.
Apr 2012
Very well. Prompt. Respectful of your house. Very reasonable.
Mitchell C.
Mar 2012
Ken was very nice and was about half of the other 2 quotes i recieved. i paid 115 for a 4 bedroom home with living and dining and family room. Did a great job. the other quites i got were 230 and 245. this was a rental house that was gross. He did great and was quick and great price. Will absolutly use again.
GEORGE C.
Feb 2012
They did an excellent job while cleaning four rooms and hallway. We were very pleased and would use them in the future.
Daniel M.
Sep 2011
They did a good job. Everything was very good. The man who came and did the service was very professional and nice. We had some spots, the guy really explained what he was doing and he came back, did an additional treatment on a couch and got the stains out. He seemed very professional. They were good. I would use their services again in the future.
Ray N.
Sep 2011
port City Carpet Cleaning Service is the absolute best value for your money. Had a chance to meet and speak with Ken the owner and asked him if he could give me a quote on cleaning my carpet. He said sure, i will give you one right now. Roughly told him how many rooms and approximate square footage and he gave me a quote. The price was better than any I had recieved in the past from competitors so we set an appointment. Thought he may back out when he seen my 20 plus year old carpet but he went right to work and wow what a difference! An Absolute professional from start to finish. My carpets have never looked better. I have tried other carpet cleaning services in the past and been some what disappointed in the results. Port city is head and shoulders above the rest. Do your self or your wife a favor, lol and let this guy show you what he can do! Thanks again Ray Nelson
Suzanne F.
Jul 2011
Small business that has been around for 23 years and is very professional. Very satisfied with carpet cleaning and felt that cost was very reasonable. Friendly and arrived at appointed time. Will definitely use their services in the future.
Licensing
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FAQ
Port City Carpet Service is currently rated 4.9 overall out of 5.
Yes, Port City Carpet Service offers free project estimates.
No, Port City Carpet Service does not offer eco-friendly accreditations.
No, Port City Carpet Service does not offer a senior discount.
No, Port City Carpet Service does not offer emergency services.
No, Port City Carpet Service does not offer warranties.