ProTek

Electronic Gadget Repair, TV Repair, Phone Repair,

About us

We are a full service IT company. We offer services to residential customers, small business's and government clients. Like us on Facebook: https://www.facebook.com/theproteks

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

We specialize in Networking/Business services, computer services, TV services, and cell phone services. We also install and service security cameras and all types of cabling runs/drops. If it involves IT, we service or install it!

Services we don't offer

We do not offer non technical services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.5
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

A B.
07/2017
1.0
electronic repair
  + -1 more
Pro Tek had my Moto phone off and on for 3 weeks. After being given wrong information and lack of knowledge on their part, I have had to send it back to Moto to be fixed correctly. They have not offer a refund for the poor work or time spent to return it to them. Offered to do more work at cost which after talking to Moto was unnecessary. They lack the ability to test and find out what is going on. They are not worth the energy to talk to them. They are polite and seem eager to help but the outcome is less than acceptable.
Description of Work: Replace charging port

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$60

Mariana F.
05/2015
5.0
tv repair
  + -1 more
They were very professional and performed the work as promised. Since I don't have a common smart phone, my choices for repair providers were limited. These guys ordered the part and had my phone back to me on the same day. They even give a guarantee (I think it was 30 days) on their repair service. There were a couple of things I wasn't too happy with: I had to pay up front, and the repair wasn't absolutely perfect. However, it was extremely close to perfect so I would go back.
Description of Work: Replaced cracked phone screen.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Response from ProTek
[Member Name Removed], thank you for the review! We offer a 90 day warranty on parts/repairs we do not inventory and require a deposit on the part if the device is not left at our office. Parts/repairs we do inventory, do not require a deposit and carry a year warranty. If there are any issues with with your repair we would like the chance to make it right. We strive to do the best work possible along with 100% customer satisfaction. Please contact us at your earliest convenience and we will get you taken care of! Thank you for choosing ProTek!

    Contact information

    8103 Highway 72 West Ste. B, Madison, AL 35758

    http://theproteks.com

    Service hours

    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    11:00 AM - 4:00 PM

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electronic Gadget Repair,
    TV Repair,
    Phone Repair,
    Computer Repair,
    Screen repair

    FAQ

    ProTek is currently rated 3 overall out of 5.

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 11:00 AM - 4:00 PM

    ProTek accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, ProTek offers free project estimates.
    No, ProTek does not offer eco-friendly accreditations.
    Yes, ProTek offers a 5% senior discount.
    Yes, ProTek offers emergency services.
    Yes, ProTek offers warranties.
    ProTek offers the following services: We specialize in Networking/Business services, computer services, TV services, and cell phone services. We also install and service security cameras and all types of cabling runs/drops. If it involves IT, we service or install it!
    We do not offer non technical services.

    Contact information

    8103 Highway 72 West Ste. B, Madison, AL 35758

    http://theproteks.com

    Service hours

    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    11:00 AM - 4:00 PM