Integrity Appliance Services Inc
About us
Heating, Cooling and Appliance Repair We service and Install new AC equipment. Quality, Factory Trained Technicians. Drug Free and Background checked employees for your peace of mind.
Business highlights
Emergency services offered
16 years of experience
Services we offer
Heating & Air Conditioning, Indoor Air Quality & Appliance.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.511 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
82% | ||
0% | ||
9% | ||
0% | ||
9% |
Showing 1-11 of 11 reviews
Stanford M.
Jun 2017
Everything went great! Integrity communicated with us throughout the process. They were professional and courteous, and did exactly what they said they would do.
Stuart W.
May 2017
Nice folks! They had to order the part needed to fix the microwave. It came in a couple of days and they repaired the unit.
Donna M.
Apr 2017
Did not repair it...couldnt figure out what was wrong with it. Money spent for a "I dont know"
Deborah S.
Feb 2017
Changed out a part and tightened connections. No longer leaking.
Jeanne W.
Dec 2016
.
Don F.
Jul 2016
my ac unit was leaking and the technician came out with no idea how to fix. he advised me that my drain pan was too large. i asked him what does a drain pan that sits 3 feet below a unit that is not even connected to the unit have to do with leaking water. my unit has never leaked before. when i called integrity to request another technician they were rude and unprofessional. i had someone tell me that they had me on the schedule for today then a tech never showed. when i called back another rep said i was never on the schedule. then because the technician advised my warranty company that the only issue was the drain pan it took me 3 days to get them to understand that the drain pan has nothing to do with my unit. the unit is 3 yrs old and I've never had a drop of water hit the drain pan because if it drained properly the water would run outside. the analogy i gave the company was 'if your car is leaking oil and you put a pan underneath the car my diagnoses wouldn't be to get a smaller pan to stop the leak." overall they were very unprofessional and obviously incompetent when it came to resolving my issue.
Response from Integrity Appliance Services Inc
"We have reached out and explained to this customer that our diagnosis did include the leak/crack in his unit, the improper size of the pan contributed to the damage of the pan. Our delay in repairs were due to the warranty co's instruction. We are obligated to get autho before proceeding with repairs. the warranty co. over looked our diag. regarding the leak from the unit and wanted to deny the repair based on the pan alone. This created major confusion and negative results. We are returning his $50 service fee and sorry for his dilemma with his warranty company."
Daniel S.
Jan 2016
unknown
Daniel S.
Jan 2016
I used them several times. They did a great job. Nathan is the owner who came out with the tech pulled out my convection oven and realized it was a part, so that saved me a lot of money on having to replace the whole unit. I definitely recommend them to everyone. He has done work for my friends and family. He does excellent work.
Deborah S.
Sep 2015
I found Integrity through home warranty. So my only payment was the copay.Any issue I experienced with this repair was only with American Home Shield. Otherwise Integrity diagnosed the issue and repaired it in a timely manner once the warranty company stopped dragging their feet and ordered the parts.
Sara O.
Apr 2015
This is a rental property for us. Called and was promptly scheduled for an appointment. Work performed in an efficient manner, and tenant went out of way to mention that they were professional and nice.
Joseph D.
Jan 2015
Great!
Licensing
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FAQ
Integrity Appliance Services Inc is currently rated 4.5 overall out of 5.
Integrity Appliance Services Inc accepts the following forms of payment: CreditCard
Yes, Integrity Appliance Services Inc offers free project estimates.
No, Integrity Appliance Services Inc does not offer eco-friendly accreditations.
No, Integrity Appliance Services Inc does not offer a senior discount.
Yes, Integrity Appliance Services Inc offers emergency services.
No, Integrity Appliance Services Inc does not offer warranties.