"Thank you. It was a pleasure to work for this customer,David"

"I don't have any record of this address;If a customer is not happy I will refund the money..no excuses. Our company policy is to make every customer happy. I appreciate the opportunity to be your contractor thank you, sincerely David"

"Some People you can't make happy, the job cost me twice what she payed. removing the popcorn consists of Usually making the area smoothe . The condition of the drywall was not usual , nor was the amount of content on the floor Before the job began; my workers explained the amount of drywall repair, Her interpretation of the BIG DEAL was different than ours. With the hopes of making Her happy I started the job, She never said thank you."

"I'm honored and grateful; thank you for trusting me to renovate your beautiful home"

"This job was completed over a year ago And the person that gave customer a quote no longer works here I will be happy to accommodate you."

"I did try to accommodate the customers requests, She took offense when I suggested that I build a Cat pin in the garage that could be accessed thru a doggie door. The plans were drawn to scale , The Plans elevation matched the front of her home, She told me that she did not want windows, and I relayed the request to the draftsmen, however he drew windows and wrote (optional). She did not seem happy ,So I offered her a 100% refund , and She was delighted. I request the check to be cutt , However it was not mailed. It was not until I read her review; then I called Admin and learned the check had not been sent so, I hand delivered the check to the customers house. I apologized , She must of thought I did not intend to do what i said. The customer is always right, " ask questions skillfully and listen carefully" Is one of my favorite quotes.I'm constantly improving and I am committed to customer satisfaction, respectfully yours David"

"The coupon is for $59. I did inspect the roof ; a couple shingles had blown off the night before.I had to wear cougar paws and use a rope to repeal down the backside of his roof so I could get a good look at the missing shingles . I also put my hands on the shingles that appeared to be in good condition, However the seals were broke and if the shingle wont reaseal then it is considered damaged. I had my calk gun out and I calked the customers windows( which is something that is not on the coupon) I did it because it needed to be done. I did not ask for any money. The customer was cordial I thought everything went well, We made arrangements for me to meet with the Insurance adjuster, however the customer never called me back with the time and date of the appointment. consequently the adjuster was only willing to pay for a patch, the insurance payment would of been less than the deductible. I have been thru the same scenrio more times than I can count, However I can remember how many times I put on a half roof at the request of an Adjuster , "zero" I think patch jobs devalue the property. The wind storm we had in October, I was able to negoitate full roof replacement. The house at 301 bob g hughes Harvest, the adjustert was with another roofing company and all the two of them came up with was a tarp and replacing 2 shingles. the two neighbors across the street had missing shingles and their Insurance company paid for partial/patched roof. I was able to find the damage and prove it to a area supervisor.. I know what to look for and I know what the insurance companies will pay for. I don't charge anything for meeting an insurance Adjuster.I will inspect any residential property for free, sincerely David"

"I use the highest quality materials , thats why Im confident giving a 10 year warranty. that covers leaks and any damage associated with leak. I really appreciate the good review, I love what I do. When I get done with a job I want your home to look perfect. I also replaced a piece of hardie siding- My prices are very competitive- Some people might think because I have store front and workmens comp that i am expensive. When actually because I do large commercial jobs I get a good deal on materials and I have great prices- David"

"The deal is for remodeling or renovation plans..I started to explain and the customer and cutt me off. If someone wanted a addition or a back porch or outdoor kitchen... The customer wanted custom house plans.. The most affordable way is to buy stock plans and have some changes done. I stated I could take $500 off , if He bought the Big deal.. He stated that the advertising was deceptive, I replied no Sir its not, It a$500 value for $189 . "You could have a custom house plans drawn for $1,000 let alone $500" Is that abusive? I really don't understand How someone can make accusation based on limited knowledge. Even after I explained the Big Deal, I cleared up any and all misunderstandings. I'm having trouble believing that this is a real situation, angies list calls me and pretends that they are customers...... surely if it was real, after He makes a few phone calls He will see thats its a very good deal. Maybe He will call and apologize. If not, I forgive him before He asks. I hope that this review does not deture someone from calling me, I'm happy to answer all questions. sincerely David"

"I consider myself in the business of helping people When I work on the exterior of a home;I don't nail into rotten wood, all sides Primed, corners calked and the highest quality paint. Roofs , lead pipe flashing and synthetic felt. As well as water proof membrane around dormers and valleys , However if the roof has a little life left or I can remove algae from house without painting I want home owners and Insurance Companies to trust my professional opinion. Thanksgiving and Blessings to all-David"

"Thank You!"

"The customer complained about not being able to get a hold of a salesmen who no longer works for Cobalt, had he called the office He would of gotten a secretary or administration/accountant . He also complained about a leak repair, however it was done for free. No compensation was paid. Yes I was over eager to have the review changed from a D, the customer agreed to change the review after I fixed it, so I did not charge him again...then the customer's wife told me that the husband wanted to wait until it rains, “do you think he would mind if I put a hose on it and water tested it? I was never rude and I never insulted the customer. I really care what grades I receive. If I'm late and don't call I deserve an F. If I go to someone’s house for an inspection and fix something small and don't charge, I'm trying to create good will. If I see a family that needs a repair to their home and it has been an ongoing issue, I will make the repair for free or finance the job with no expectations. When I first read the review I was upset... I was distracted from spending quality time with my family. However, I don't know what the man has been going through. When I think about what I can do better, maybe I just ought to realize that I am not going to be able to please everyone. I should be all that more appreciative to the people who are kind and considerate- David"

"Thank You for the review"