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Norrell Service Experts

Founded 1953 • With Angi since July 2006


(52) Verified Reviews

Business Highlights

24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
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COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing.

Health & Safety Measures

Please call for more details.
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.


So whether you need last minute AC repair or you’re in search of a new heating and air conditioning system, you can count on our Birmingham team. We’re experts in AC repair, and top-notch AC service is what we do best. Call Norrell Service Experts Heating & Air Conditioning 24/7/365 at 205-267-0023 today, and don’t forget to check out our coupons page for savings on your AC repair service. Additional websites -, Additional contact name - Nancy Bennett. Additional email - Additional phone - (205) 428-1111. Additional DBAs - Service Experts, Norrell Service Experts....

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We are a company of Integrity and Honesty which is the backbone of our core values and beliefs. We offer Residential and Commercial services.  

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Award 2020

We have over 55 years experience in construction. We pride ourselves on our safety, customer satisfaction, and attention to detail. Our work includes pour in place concrete, foundation, concrete footers, driveways, pour in place walls, basketball courts, decorative finishes, everything HVAC (heating and cooling), wood and composite decks, pole barns, barndominiums, wood fencing, privacy fencing, chain link fencing, tree removal, welding, re-models, and so much more. There is no project to big or small. Please reach out and see what we can do for you!  

**$48 SERVICE CALL or TUNE-UP Special (per unit)**Perfect Service has over 50 Employees & over 23 service trucks running on a daily basis. We have 24/7 emergency service. We offer financing through Alabama Power, Spire, Wells Fargo, and Turns. We accept cash, check, & credit card as forms of payment. We are an Elite HEIL equipment provider  

Verified Reviews

A few reviews for this pro...


Installation went well and the A/C unit is functioning well. The problem was the $450 rebate that was promised and never received. We followed up with the sales person and main office multiple times and were given excuses and promises that the check would be in the mail. We finally gave up. They lost our business for any future equipment purchases or replacements and routine maintenance.

Description of Work
New A/C Unit

Category heating & air conditioning/hvac



Workers showed up at about 9AM and completed the job at about 2PM. Not bad on time efficiency at all. I was expecting the heat to get really hot pretty quickly, but the heat pump seems to be a bit different. Supplemental heat is still needed when it is really cold - 42 degrees or below. Install was fine in my estimation.

Description of Work
Converted from gas furnace to electric heat pump.

Category heating & air conditioning/hvac,insulation



I was not satisfied with their service. I specifically requested that they send an experienced technician. When the guy got here, he said that this was his first job. He kept calling the company on his cell phone and asking for instructions on how to take a certain part of the unit apart. This was just supposed to be a tuneup. He clearly did not know how to do it. That was after I had specifically...

Description of Work

Category heating & air conditioning/hvac

Service Provider Response

We apologize for your experience and would like to look into your situation. Please contact us on our website with your full name on the account, address, and phone number, and we will have someone follow up with you. Thank you.


The company called to let me know that the technician was on his way and he arrived within the time frame specified. Mark Smith was courteous, professional and efficient. He inspected, cleaned and tested the A/C system and made sure everything was operating properly before he left. We have used Norrell's services for about 7 years and will continue to do so.

Description of Work
Seasonal inspection and cleaning of A/C system

Category heating & air conditioning/hvac

Service Provider Response

We have truly appreciated your business over the years and thank you for being such a loyal customer!


He got here within an hour. Turns out the there was a switch in the wrong position.

Description of Work
They came out because the heater wouldn't turn on for winter.

Category heating & air conditioning/hvac

Service Provider Response

We are happy that the team was able to get out and get you heating again so quickly and we appreciate you choosing us for your HVAC needs!

    Services Offered

    Residential & commercial air conditioning, indoor air quality, duct cleaning, heating, attic insulation, green solutions & HVAC installation.

    Services Not Offered

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    General Information
    Free Estimates
    Payment Options
    Visa, MasterCard, American Express, Discover, Check, Financing
    Senior Discount
    Emergency Service