Ultimate Gutterguard By Southern

A representative at Sam's Club set up an appointment for the next day. The gentleman who showed up didn't know insulation so he said that someone else in installation would need to be brought in. Four days later I was called and they set up an appointment for an insulation installation specialist. He was a no-show. I called in and was told that my husband needed to be there. Their rep at Sam's Club had never mentioned that so I asked to speak to a manager. The manager rescheduled for the next day. They were a no-show the second day. I called in and explained that I was the decision maker, so they scheduled to come out the next day. They were a no-show the third day. When I called in, the rep I talked to had inaccurate notes, saying I had cancelled. She then hung up on me. Don't use these folks, they like to strong arm people.

Did a hurried up job , promised to correct it next day but did not do so, A week or so later came and repaired their mistakes. In the meantime the downpours ruined our walls and possibly the foundation. After the new repairs they again made mistakes, the guys who came does not appear to know what to do. The original install was on 4/13/2018, The gutter and two of downspouts still leaking. Called them, one Kay tells me they will get when they can, will not give a time or day. This is all a big headache. Anybody want to use them should be aware of the disaster involved in using Ultimate Gutter Guard, Huntsville AL.