J H SMITH CUSTOM HOMES

This was our first time dealing with a contractor for such a large job, but the end results were favorable.  My wife and I are satisfied with the work JH SMith completed.  We went with this company because they have done several other projects in our neighborhood. Overall JH Smith does great work. Today April 15th, marks a little over two weeks since they finished. On April 6th, I called Josh to inform him one of the larger double pane windows was cracked on the inside pane. He said It was covered by a warranty and he'd have someone check into getting it replaced. I've yet to hear back from him. I'll update this when he gets back with me.  When dealing with a contractor, pay attention to document everything you want. Make sure you understand what you want, the contractors idea of what you want, and verify everyone is on the same page with every detail of the job.  Otherwise it could cost you. I'd use JH Smith again, only I'd pay closer attention to the items I request done and ask more specific questions about the methodology used to come up with the price.

Cracked glass was replaced on 19 April.  I'm happy now!