Haley's Flooring & Interiors
About us
Carpet Systems of Huntsville dba Haley’s Flooring & Interiors is the top retailer and interior specialty store in North Alabama. Haley’s has been proudly serving the North Alabama area for over 25 years and was recently recognized by Floor Covering Weekly as one of the Top 50 specialty stores in the United States for four consecutive years - 2011 to 2014. “We strive to maintain a higher standard of excellence, and believe that our customers should be treated with the same respect,” says owner, Nancy Haley. Our slogan, “A Foundation of Excellence”, is the cornerstone by which we operate.” Our family business started building the foundation in 1988. Initially, we did only commercial work, but then expanded into the retail flooring market as well. In 2000, we expanded our business by carrying new products such as area rugs, furniture, home accessories, gun safes and even ceramic grills. And, in 2011, we added the Wellborn and Armstrong cabinet lines along with granite countertops. We work with residential and commercial customers, as well as builders. We are here to help you in selecting, designing and customizing all of your flooring, cabinetry, countertop, interior and home furnishing needs. When you are finished selecting your floor and/or cabinet design, our Certified Decorators and knowledgeable Interiors sales staff can assist you with everything from selecting the perfect rug to compliment your floor selection to the finishing touch that will give your home that extra special pizzazz. And, if you need furniture, window treatments and blinds or unique accent pieces, we have a full showroom to choose from! Walking our customers through every phase of their project, we are there to assist, answer questions, schedule installations, and follow up to ensure their utmost satisfaction. Our business was built around “a foundation of excellence" and it is our goal to give our customers an excellent experience! Additional DBA - Carpet Systems of Huntsville Inc. Additional e-mail - [email protected].
Business highlights
Services we offer
Blinds & Window Coverings, Cabinets, Countertops, Flooring, Home Interiors, Sales.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 4% | ||
| 11% | ||
| 7% | ||
| 7% |
"On March 22, 2014 [member name removed] purchased an area rug from Haley’s Flooring and Interiors. After discussing the fact her dogs will assuredly be urinating on the rug the decision was made to purchase a less expensive rug. The knowledge of how a rug will react to continuous dog urination and over water plants is unavailable to our sales representatives. Each product can react differently to the amounts of moisture it absorbs. Haley’s submitted a claim to the manufacturer with photos provided by [member name removed] and an explanation of the dog urination and plant overwatering problem. After reviewing the claim the manufacturer stated that it was not a defect in material and denied the claim. The manufacturer recommended the rug be professionally cleaned and for future pet accidents and overwatering plants that [member name removed] followed the cleaning instructions on the label on the back of the rug. We could not return or resale a rug with a pet urine stain. No manufacturer will provide a warranty on pet urine. We suggested to [member name removed] she should have the rugged cleaned by a professional cleaner like Admiral Cleaners. They are experienced in getting pet urine out of rugs. I don’t feel our salesperson misrepresented the product in any way. We cannot give a refund or replacement for rugs that have been stained with pet urine. Haley’s Flooring and Interiors has been in business in Huntsville for over 25 years and has always maintained a high standard for quality products and customer service. We have always carried an A+ rating with the BBB. And have never had an upset customer we didn’t take care of. H . Carter Haley"
We are remodeling our master bathroom. The flooring was the last item on the project. We got two quotes, Haley's was nearly 1/2 of the cost of the other companies quote. We went through Adam, he was wonderful and stayed in contact to check on our progress. I called him on Feb. 28, 2014 to let him know we were ready and to set up installation of the floor. The guys (Donny and another young man) arrived first thing Thurs., Mar. 6th and got to work. They did a beautiful job!!!! We are thrilled and will definitely be using them again for the next bathroom remodel and carpeting for our home!!!!! So, so glad that we went with Haley's!!! Could NOT BE HAPPIER!!!!!!
I required a substantial amount of vinyl and carpeting and received bids from several local vendors. From the very outset Haley's offered a very competitive price and based on their very professional demeanor as exemplified by their sales associate, a Mr. Arthur Anderson, I opted to go with them. The flooring material arrived approximately a week after ordering and as scheduled, the installers arrived on time and made short shrift of the installation. The workers were courteous and very efficient. Upon completion they cleaned their work areas and properly disposed the replaced material.
Several days after the vinyl installation we noticed some vinyl bubbling. We notified Haley's of the problem and they sent a crew to fix it. Unfortunately after the and quot;fixand quot; the problem recurred and Haley's, to their credit and my pleasant surprise, simply replaced the entire floor. Their attention to detail and customer satisfaction was very much appreciated by us and we unequivocally recommend this firm.
Licensing
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