Crafted Concepts
About us
Crafted Concepts specializes in coatings for interior and exterior surfaces including patios, sunrooms, garages, pool decks, driveways, basement, and countertops. Lots of color, pattern, and texture choices are available to match any décor. Virtually indestructible coating systems for commercial and industrial areas area also available. Throughout the past twenty+years Keith has stayed on the forefront of concrete
Services we offer
Cleaning Concrete, Colored Concrete, Commercial and Industrial Floors, Concrete Countertops, Concrete Driveways (Pour and Resurface), Concrete Patios and Walkways (Pour and Resurface), Concrete Pool Decks (Pour and Resurface), Finished Basements, Garage Floor Coatings, Hand Troweled Overlays, Interior Concrete Floors
Number of Stars | Image of Distribution | Number of Ratings |
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20% | ||
20% | ||
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60% |
On 11/29/15, I called Mr. Campbell and requested a different finish than the one he’d started putting on three steps. Mr. Campbell went ballistic, verbally abused me and refused to make any changes. The next day, my husband asked Mr. Campbell if he wanted to part company, cancel the contract and refund part of the money we'd given him in advance. He initially agreed to it but 3 days later reneged on his word and decided to abandon the project, keep the money and dared us to take him to court. Initially, I filed a complaint with the Better Business Bureau to resolve our dispute amicably but this attempt was unsuccessful. Ultimately, we filed a suit with Small Claims Court and on 3/2/16 won a DEFAULT judgment for $6,000. We are trying to collect our judgment but to this date, Mr. Campbell has not paid us a dime. I hired another company to finish the job and I'm completely satisfied with the results.
Contractor returned and resealed the driveway a third time after I mentioned that some spots did not seal well.
One minor Issue: Was surprised that 4 hairline cracks (3 to 10 feet in length) in the driveway reappeared within 3 days - very noticeable since some of the white quartz material effloresced out of the cracks which makes them look larger than they are. I will have to seal them before winter sets in and I don't think there is a way to cover them up. My opinion is that some, if not all, cracks with decorative concrete will reappear at some time in the future.
Back yard patio looks great.
Recommend that contract be improved to include warranty conditions.
Licensing
State Contractor License Requirements
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