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Ultimate Gutter Guard Birmingham

About us

Ultimate Gutter Guard is a division of Southern Industries. Started in 1966 in Augusta, GA. We service the metro Atlanta, Birmingham & Greenville and their surrounding areas. We offer a sizable variety of Energy Star™ rated products like Gorell™vinyl windows and eShield™ energy barrier that will help trim homeowners’ monthly energy bills and can even qualify for energy tax credits.

Business highlights

59 years of experience

Services we offer

We offer gutter repair, attic insulation, bath systems and siding., gutter replacement, windows

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
13%
3
0%
2
0%
1
20%
Showing 1-15 of 15 reviews
Tristan T.
Jul 2022
1.0
We were told 4-6 weeks for installation. Fast to take the deposit/money, but slow to perform work. Still don't have windows after more than 12 weeks, and they couldn't even tell us where the windows were. Poor communication. Still holding our deposit after repeated requests to cancel. Keep giving us the runaround, saying manger will call us back, or flat out refusing to talk to us, etc. Worst business experience I've ever had. Save yourself time and money and look elsewhere.

Jack C.
Jan 2022
1.0
UGG was contracted to install gutters on my house the 2nd week of September. After calling weekly and the company continually scheduling and rescheduling the installation, the gutters were finally installed the 2nd week of January. Then UGG left there equipment in both my yard and the right of way blocking city pedestrian traffic for 8 days now, and the issue remains unresolved. No matter the quality of their product, UGG's service and customer relations cannot be recommended.

Michelle K.
Mar 2017
5.0
Yes, I recommend this pro
$950
Good. It was quick. He gave an estimate, they put them up. Done.

Amanda C.
Sep 2016
5.0
Yes, I recommend this pro
Excellent they were very helpful answering questions about their installation and products

Mike I.
Jul 2016
5.0
Yes, I recommend this pro
Installation went very, very well and we are happy with the finished product. The entire process went as planned. They contacted us once the custom-made windows were in and we scheduled the installation. The window installers, as well as the gutter installers, were professional. They did a great job and cleaned up after they were done. I highly recommend them.

Anne K.
Dec 2015
5.0
Yes, I recommend this pro
$11,000
unknown

Judy K.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Dottie C.
May 2015
5.0
Yes, I recommend this pro
$5,300
unknown

Elisa H.
Sep 2014
5.0
Yes, I recommend this pro
$5,252
it went well they were able to work around the other workers that where here. they were done in around 3 hours and we had 150 feet of gutter put on our house.

Paul C.
Aug 2014
5.0
Yes, I recommend this pro
unknown

SANDRA M.
Jun 2014
4.0
Yes, I recommend this pro
$6,000
unknown

Gary G.
May 2013
5.0
Yes, I recommend this pro
$8,487
The installation was delayed while we dealt with an unexpected problem after the gutters were removed. Once that issue was resolved, the company installed the new gutters and downspouts in one (10 hour) day. The work was done in a professional manner. Where the downspouts from the second floor were above the first floor roof, the company made sure the downspouts were directed into the first gutter and not onto the shingles as we had requested. All of the downspouts were connected to existing drain lines. The installers also connected two rain-barrels. We are please with the work they did and how the house looks now that the job is finished.

Christine B.
Mar 2013
1.0
$9,868
eek threys passed with no calls from companyvious week
Response from Ultimate Gutter Guard Birmingham
"We are on the job site today and are working to complete the majority of their complaint. The rest will be resolved as soon as the window arrives and we can schedule the installation. We will give them the $25 gift card that we promised. We did install windows on their home. Unfortunately three of the sashes and frames were delivered cracked and we needed to reorder them. Since our windows are custom manufactured it does take approximately three to four weeks to for them to be delivered. The worksite was not cleaned up to our standards and we went back out to correct that. We went back out to the customer’s house on March 14 to correct the situation. This was an unusual circumstance for us and we are doing everything in our power to correct this and to make them happy just like we do for all our customers."

Phyllis J.
May 2012
5.0
Yes, I recommend this pro
$1,900
My appointment was scheduled for a later date, but the contractor called to inform me of a cancellation , needless to say I was very excited and was very impressed by the promptness and overseeing of the project manager that came to see how things were progressing and my input on how things were going. Once again I was very impressed.

Dean A.
Jun 2011
4.0
Yes, I recommend this pro
$7,000
Sales rep was contacted, photos taken and a repair team brought to the site. Repairs on the gap were performed.

Repairs on the leaking join and downspout were not. Repeated attempts to coordinate a repair for these last two items failed to result in effected repairs.

The circumstances of this company's failure to effect repairs are these:

1. Corporate offices located in South Carolina.

2. Satellite offices in Atlanta, Georgia and Hoover, Alabama.

3. No local or regional installations crews near Huntsville, Alabama (sic. Harvest). Teams originate from Atlanta - a four drive away.

4. Lack of due diligence on the part of the "Regional Manager" to make a best effort to resolve customer complaints.

5. Lack of Quality Control of installations by sub-contractors in the field with Field Supervisors and inspection of work performed.

6. Persistent failure to advise, consult, inform or offer reasonable accommodation to customers needing work performed when they are not otherwise obligated by family or work responsibilities.

Overall. This company is out-classed by local contractors if only because these folks are local and can be contacted with confidence that they will show up to fix what's not done right.

7-13-2011: All problems resolved. Once again, persistence and communication with the Company finally paid off. Company has demonstrated due care a diligence in resolving our original complaint. 6/30/2011: Wrote e-mail to Corporate headquarters outlining my complaint. Response was timely. Their ".. Best man" will show up on 2 July at 4 pm to effect repairs. I'm dubious, but hopeful. I'll update once I see what happens.

7/5/2011: Repair team not schedualed until 4 pm today. Had to slip the visit. We'll see.

7/8/2011: I've got to say, once focused on the issues, The Ultimate Gutter Guard field team get it right. The problems elucidated above have been resolved and the company has demonstarted due dilligence and care in making things right. I can now advise folks, with the greatest of confidence, that the company will do good work and has demonstarted a good faith effort to make it right. I will revise my scoring of the company as well.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Ultimate Gutter Guard Birmingham is currently rated 4.1 overall out of 5.

Ultimate Gutter Guard Birmingham accepts the following forms of payment: CreditCard

Yes, Ultimate Gutter Guard Birmingham offers free project estimates.

No, Ultimate Gutter Guard Birmingham does not offer eco-friendly accreditations.

No, Ultimate Gutter Guard Birmingham does not offer a senior discount.

No, Ultimate Gutter Guard Birmingham does not offer emergency services.

No, Ultimate Gutter Guard Birmingham does not offer warranties.