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Geek Squad - Best Buy

3.5(
4
)
Computer Repair, Electronic Gadget Repair, Computer Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 5
Reviews
4.04 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
0%
1
25%
Write a review

Filter reviews by service

Showing 1-4 of 4 reviews
Charlie T.
Jul 2014
3.0
Computer Repair, Electronic Gadget Repair
unknown
Yes, I recommend this pro
Robert M.
Dec 2011
5.0
Computer Repair, Computer Sales
I was satisfied they looked at it and said this is what's wrong with it and no charge.
Yes, I recommend this pro
Nikol W.
Mar 2010
5.0
Computer Repair, Stereo and Home Theater System Service
Great experience. The delivery guys were so friendly and prompt. They arrived exactly on-time. Same with the technician. He was right on time and was very knowledgeable, pleasant, thorough and helpful. I love my new set-up! I loved that they carried additional cables that you could purchase so you didn't have to go to the store and have them come back.
Yes, I recommend this pro
$10,000
Karen H.
Mar 2008
1.0
Computer Repair
We took the hard drive in on February 26, 2008. The ticket said it should be ready in three days but the representative said 10 days. We expected 10 days. After 17 days, we started phoning them. Every time we called the store, we had to wait for someone to answer the phone for at least 20 minutes and then once someone answered, we would be asked to hold again for another 20-50 minutes. Each person told us something different. One couldn't find it. One didn't know. One said call back tomorrow. We kept calling back. One guy told us they were having trouble mounting the hard drive and needed to put it in a freezer and to call back tomorrow. When we complained to corporate HQ, we finally got somewhere and the next time we went to the store, they said to come back tomorrow and it would be ready. We did this a couple of times but finally got the hard drive back. It took a month. We were lied to, avoided and hung up on. I will never take anything to the Geek Squad.
$10,000

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.5 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Contact Information

3780 Riverchase Village, Hoover, AL 35244

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