About us
Business highlights
31 years of trusted experience
Services we offer
Amenities
Accepted payment methods
Photos of past projects
Reviews
3.54 Reviews
Showing 1-4 of 4 reviews
Charlie T.
07/2014
computer repair, electronic repair
+ 0 moreunknown
Description of Work: Assisted in transferring old files to a new Laptop Computer.
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Yes, I recommend this pro
Robert M.
12/2011
computer repair, computer sales
+ 0 moreI was satisfied they looked at it and said this is what's wrong with it and no charge.
Description of Work: I used Best Buy/Geek Squad for my computer.
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Yes, I recommend this pro
Nikol W.
03/2010
home theater design, computer repair
+ 0 moreGreat experience. The delivery guys were so friendly and prompt. They arrived exactly on-time. Same with the technician. He was right on time and was very knowledgeable, pleasant, thorough and helpful. I love my new set-up! I loved that they carried additional cables that you could purchase so you didn't have to go to the store and have them come back.
Description of Work: Delivery and installation of a TV and Home Theatre System
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Yes, I recommend this pro
$100
Karen H.
03/2008
computer repair
+ -1 moreWe took the hard drive in on February 26, 2008. The ticket said it should be ready in three days but the representative said 10 days. We expected 10 days. After 17 days, we started phoning them. Every time we called the store, we had to wait for someone to answer the phone for at least 20 minutes and then once someone answered, we would be asked to hold again for another 20-50 minutes. Each person told us something different. One couldn't find it. One didn't know. One said call back tomorrow. We kept calling back. One guy told us they were having trouble mounting the hard drive and needed to put it in a freezer and to call back tomorrow. When we complained to corporate HQ, we finally got somewhere and the next time we went to the store, they said to come back tomorrow and it would be ready. We did this a couple of times but finally got the hard drive back. It took a month. We were lied to, avoided and hung up on. I will never take anything to the Geek Squad.
Description of Work: Computer hard drive data backup of text files.
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$100
Contact information
3780 Riverchase Village, Hoover, AL 35244
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Electronic Gadget Repair,
Computer Sales,
Stereo and Home Theater Systems,
Phone Sales,
TV Sales,
Appliance Sales and Installation,
Computer Training,
Vacuum Cleaners,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 3.5 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.
Contact information
3780 Riverchase Village, Hoover, AL 35244
www.geeksquad.com/repair