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DBA A Clean Slate

House Cleaning, Door Service, Ceiling Fan Service,

About us

A Christian Faith Based Cleaning and Organization service

Business highlights

Emergency services offered
11 years of experience

Services we offer

Residential Cleaning, Reoccurring, One Time Cleans, Deep Cleanings, Move In and Move Out, Post and Pre Construction, Post and Pre Sale Of Homes, Commercial Properties,Organization Of all kinds

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

25%

Accepted Payment Methods

  • American Express
  • PayPal
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
2.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
0%
3
0%
2
0%
1
80%

Filter reviews by service

Showing 1-5 of 5 reviews
Tamara F.
Aug 2018
1.0
House Cleaning
she was late 2 days in a row-not just a few minutes but 3-4 hours each day. did not fully clean my home, was extremely unprofessional
$40,000

Tamara F.
Mar 2018
1.0
House Cleaning
first day was 4 hours late and didn't identify herself when came to door. I told her not to come back. Eventually, I gave another chance. 2nd day 3 hours late and brought friend to help her. They were there for 7 hours and could not tell much was done. Came back next day and was 2 1/2-3 hours late again. Stated 7 hours again and left microwave filthy (untouched), refrigerator not completely cleaned out and had trouble following simple directions. I have no idea what she thought she did to help me. She claimed she spent all of initial $200 deposit on cleaning supplies. I saw very few. Each day had excuse for lateness even when I told her I had MD appointment (which I missed) and really needed her to be on time. I don't believe this is a legitimate cleaning business. Why would she need my $200 to buy cleaning supplies and not already have some if she cleans home regularly? I have struggled with writing this review. This was in February and I told her I had special circumstances and needed thorough clean as my disabled sister was coming home from hospital. Having her come clean made things much more stressful and was no help for the total $400 I paid her. I hate to not recommend someone, but I can not recommend this service to others in good conscience. Beware!!
$40,000

Zeena T.
Jun 2017
5.0
House Cleaning
Perfect. We appreciated the fact she was able to help us out at the last minute.
Yes, I recommend this pro
$40,000

Marcy G.
Feb 2017
1.0
House Cleaning
Horrible! I don't know what it is going to take to correct this
$24,000
Response from

"We Cancelled Mrs [Member Name Removed], There was never a time we did not show. And Offerd you many options. However, I feel strongly that we can no longer service your addresses. As We have discussed, I Have Not Ever Cleaned anything diluted w water and Bruce, ' . Why is it in our business to clean laminate flooring. we used A completely dry cloth mop no water added it's has been fine to use on any flooring. Unfortunately, There were Almost 4 weeks between cleanings and once I returned it appeared, to be cleaning Up everyday spots from doggie paw prints, A very common issue w pet owner's. I understand, and was perfectly ok with assisting you. But felt It was in my best interest not to take blame for things I did not do. And Being a Small Christian Faith based cleaning service, we do this because we truly enjoyed this work however we were being accused of putting water spots on your floor and there was never any water used. Unfortunately, that leaves only one resolution and that is that we having done it was literally impossible . God bless and we hope you found the right service for you."


Rita K.
Jan 2017
1.0
House Cleaning
She kept trying to renegotiate the price, did a partial job, it was sloppy, so told her not to come back. She continued to text and try to change price and time for completion. Very unprofessional, would never recommend. Uses "She is a woman of God" to hide behind.
$25,000
Response from

"We Never Renegotiated, we were under contract for a 3 bedroom. And your requests were for an enormous 5 bedroom home. You paid for a 3 bedroom special. I have photos and the work was incomplete by your understanding, to be completed the next day. To be honest it was a very uncomfortable position and Feel we were treated in a way that we did not understand. But, I feel w All My heart, That. We tried as hard as we could, and I feel very confident in the quality of work that was performed."

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

DBA A Clean Slate is currently rated 1.8 overall out of 5.
Monday: 7:00 AM - 10:00 PM Tuesday: 7:00 AM - 10:00 PM Wednesday: 7:00 AM - 10:00 PM Thursday: 7:00 AM - 10:00 PM Friday: 7:00 AM - 10:00 PM Saturday: 9:00 AM - 10:00 PM Sunday: 12:00 PM - 5:00 PM
DBA A Clean Slate accepts the following forms of payment: American Express, PayPal, Check, Visa, Discover, MasterCard
Yes, DBA A Clean Slate offers free project estimates.
Yes, DBA A Clean Slate offers eco-friendly accreditations.
Yes, DBA A Clean Slate offers a 25% senior discount.
Yes, DBA A Clean Slate offers emergency services.
Yes, DBA A Clean Slate offers warranties.
DBA A Clean Slate offers the following services: Residential Cleaning, Reoccurring, One Time Cleans, Deep Cleanings, Move In and Move Out, Post and Pre Construction, Post and Pre Sale Of Homes, Commercial Properties,Organization Of all kinds

Contact Information

7438 Wyndham Pkwy, Helena, AL 35080

Service Hours

Sunday:12:00 PM - 5:00 PM
Monday:7:00 AM - 10:00 PM
Tuesday:7:00 AM - 10:00 PM
Wednesday:7:00 AM - 10:00 PM
Thursday:7:00 AM - 10:00 PM
Friday:7:00 AM - 10:00 PM
Saturday:9:00 AM - 10:00 PM
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