Bain Heating & Air Conditioning

It was great

They do a great service for me and come out very year to check my HVAC units. He put in the service when I built the house so I keep using him. They do a good job so I do not have a problem in waiting they are that good.

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EVERYTHING WAS GOOD

I have a summer home at Wedowee We have had issues on one of the units. I contacted them from an Angie's list referral on Friday morning to see if they could look at it. The arrived Sat morning during the times I told them we would be there and fixed the issue right away. they then inspected the rest of the system and are going to write up recommendations to fix issues the original installer did wrong. They were very curtious and professional.

Staff are friendly and professional. I would use they again.

Overall we went for a couple of weeks in extreme heat without a working heat pump while waiting for this company to finally figure out what what wrong with our unit. Here's a tip...they sent out their best guy to work on it ultimately...his name is John Barkley. We did have to wait a few days to get him, but it was well worth it when he finally figured out the problem. None of the other guys even checked the drain line, and that is something John indicated should routinely be checked, along with freon and some other simple things. I now usually use Gene Hamlin (he is a fast responder) in Lineville, but if he couldn't figure out a problem, I'd call Bain in a heartbeat and ask for John Barkley exclusively to work on our unit.

I would recommend them to others. They were very efficient. They system has worked very well for us.

Went with system recommended by Mr. Bain. Energy efficient with excellent warranty. Duct work installed as promised and on time. Also, Heating and A/C pack installed when promised. Work was very professional and system looks as if it was installed when home was built. One year later and no problems with system. Very satisfied with system and Bain Heating A/C.