Bama Computer Repair

Went well. (No longer remember details.)

We own a home-based business and rely heavily on our computers operating appropriately. We initially hired Eric a couple of years ago to service our computers when he was offering a Big Deal on Angie's List. He did not show up for our initial meeting. After trying to contact him several times, he finally responded and said that he had been on vacation and his schedule got messed up. We gave him the benefit of the doubt and agreed to have him look at our computers that needed serviced. He fixed the problems we were having. We thought at the time that he did a good job, so we agreed to retain him on a service contract and pay his monthly fee of $20. The fee was automatically charged to our credit card each month, and whenever we had issues with our computers, we would contact Eric to service them. Eric did fix the problems, HOWEVER, NEVER DID ERIC RESPOND WITHOUT US HAVING TO CONTACT HIM REPEATEDLY. His lack of response became quite frustrating over the years, and we would discuss our frustrations with him. Eric always told us that he would try to work harder to respond in a more timely manner, but never really improved much. A few weeks ago we were having issues with our computers, and we tried repeatedly contacting Eric via text messages, phone calls and voice mails. HE NEVER RESPONDED. HE APPARENTLY HAS LEFT US HIGH AND DRY WITHOUT ANY KIND OF NOTIFICATION. Eric had the skills to service our computers, but he lacked consideration and respect for us as his customers. We found him to be unreliable and unprofessional due to his lack of response. We would never recommend Eric or his company to anyone.

Eric picked up the computer last week and we haven't heard from him since. He won't answer his phone and his voicemail hasn't even been setup to leave a message. Finally finished the job more than a week late, He called and said he would be here tomorrow did not show up until the next day. If you don't care when you get your stuff back call him.

Took several attempts to contact and then two more to arrange a time for work to be done. I see little difference in my PC's performance.

I did that but I don't think it improved performance any. Maybe I'm just under a curse, I don't know.

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seems to run better now except for one software game He left a contact , which I used, but never heard back.

They got right on it. It took longer than expected, but my laptop runs like it did when I first purchased it. I couldn't be more pleased; with the improvement of my laptop & the customer service! I highly recommend them to anyone needing a tune up!

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Great. Eric was very knowledgeable, professional and friendly. Wouldn't hesitate to hire again.

It turned out to be a much bigger job than the technician was prepared for, but he hung in there, put in a lot of hours, and eventually got everything done perfectly.

The hinges are now fixed.

We were very pleased with the repair work.

It was done over the phone.

It worked out wonderfully well. My computer had a virus and ever sense he removed it, my computer has worked great. Best $39 I have ever spent.

never received any phone calls or emails. no service has been provided.

all issues were addressed

great no problems ---- great job

He'll call you when he's done. Eric put in more than eight hours to scan my computer, eliminate potential and real viruses, and ensure the computer was operating as it should. A consequence of his work resulted in a cleaner and faster computer. After he completed his work he called and reviewed what he had done and answered all my questions. The following day I had another issue and called him, he called right back and advised me what to do and presto, problem solved! I would use him again in a heartbeat!

Bama did a fantastic job. I actually felt a bit guilty because they remotely worked on my computer for 6 hours for the low fixed-fee cleanup price. They first called to get all of the facts and then worked on it until all was done. I'm quite good with computers, but I was impressed as I watched them work their magic on my system. Turned out great and my system is many times faster.

Went great. Eric was most helpful and knowledgable. Will use his help in the future -- and sooner! Highly recommend.

Great - thank you

I've use Bama Computer Repair three times over the past several months to either remove viruses from my computers (3) or help install Windows 10 when the install got stuck. Eric was very knowledgeable and was able to complete all work remotely (he's located in Alabama and I'm located in New York) to my total satisfaction at a reasonable price. I'll continue to use him for all of my remote computer service.