Deckbuilders is a full-service deck company specializing in custom decks and pergolas.
Decks & Pergolas. Carpentry.
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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100% | ||
0% | ||
0% | ||
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0% |
"We appreciate your business over the years. Brian"
"It was a pleasure working for you all. Brian"
"If there were an Angie's List for great customers, these folks would get an A+!! So easy to deal with."
"Thanks for taking the time to review our work. We really appreciate both jobs you've sent our way. Brian"
"We appreciate the work and the nice referral for the other job. Thanks, Brian"
"You were right to be upset over our missed appointments. During the month of May, we have a very difficult time keeping all the balls in the air and we obviously dropped the ball in this case. Our sincerest apologies. Even though we were not able to do any work for you, I hope you will give us another chance in the future. Brian"
"Customer did call me and I did not call him back. I was reluctant to tell the customer that I was not interested in taking his job, but I should have called him back. We are definitely at fault in this."
"Very disappointed that this customer would give me an “F” rating after one polite exchange of emails. He asked me to give him an estimate and he provided me with photos of his deck. I gave him a free online assessment of his situation, explained that during the spring and summer I am unable to take work 2 hours away as we are just too busy. I provided my brother’s phone number as he runs his own deck business and does a lot of work in Birmingham. I take no responsibility for scheduling for other companies. At no point did I “blow him off” as he inaccurately reported on Angie’s List. We are proud of the reputation we have earned with customers we have worked for as you can see from our other reviews on this site."
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Sunday: | Closed |
Monday: | 7:00 AM - 6:00 PM |
Tuesday: | 7:00 AM - 6:00 PM |
Wednesday: | 7:00 AM - 6:00 PM |
Thursday: | 7:00 AM - 6:00 PM |
Friday: | 7:00 AM - 6:00 PM |
Saturday: | Closed |