Robertson Piano

Brandon was very professional and did an excellent job tuning our very out of tune piano. He even repaired a couple of places on the piano that had been damaged in the move to our house. Grateful for his attention to detail and look forward to having him out to tune again next time,

Scott does a great job! He's meticulous and thorough with his work. He treats the piano as if it was his own. Very punctual and really goes the extra mile to do a good job. He's very fair with his price too and tries to find the most economical way to make your piano sound great! I highly recommend Robertson Piano Service.

Excellent Service! Highly recommend

Brandon did a fabulous job. He is very meticulous and spent over two hours tuning our piano. It was the best tuning we have had. He is pleasant, professional and very will organized. He offers online scheduling as well.

Things couldn't have gone better. Brandon is a guy whom you can trust and does and excellent job!

Brandon arrived as scheduled and tuned my piano. He has been tuning it for the past five or six years and I've always found his work to be commendable. The first year he tuned my piano, he had to do some extensive repair due to my neglect and I was very pleased with the piano afterward.

Brandon did a great job tuning and cleaning our grand piano - scheduling online was easy, got several confirmation/reminders, arrived right on time, did a thorough job. Piano sounds great.

Service was impeccable. Brandon arrived on time, got right to work, kept me informed about what he found and what he was doing, and made recommendations for the future. We couldn't be happier.

Everything went smoothly, from making the appointment online, to Brandon showing up EXACTLY when he said he would, to his being polite and professional. My wife was home while Brandon was there and was very pleased with every aspect of the work.

Excellent. Brandon is an extremely knowledgeable professional.

Brandon did a great job tuning my Yamaha upright. It sounds so much better! He also adjusted the pedals and cleaned the keyboard for me. I will definitely hire him again.

Recently my family and I decided to look into having our over 110-year-old Steinway grand piano tuned and serviced. Living near Carbon Hill, we thought this might be a nearly impossible task. We hoped to find someone familiar with Steinways, as well as someone willing to travel to a remote location. After searching the Internet and reading many reviews, we chose Robertson Piano for the job, and we are genuinely glad we did. Brandon checked over the piano and provided us with his professional assessment as to what the piano needed first as a priority, and then he advised us on what we might want to consider in the future regarding a full restoration. We decided to go with the full service appointment and deep cleaning. It had been quite a while since any work had been done on the piano, but Brandon brought it back to life. With the proper tuning adjustments and regulation, lubrication, voicing, and a deep cleaning, the rich, full sound and key action is back again! He even made some minor repairs and advised us on a plan to repair a foot pedal and to have the ivories replaced on the keys. Brandon's knowledge and attention to detail is awesome, and the charge for his expert services was very reasonable. The website's online self-scheduling feature and automated reminders were also very helpful to us in setting up a convenient appointment. Though it may be a little while before we can afford to do a full restoration, we certainly look forward to a long-term relationship with Robertson Piano in maintaining our Steinway. We really couldn't have asked for a better job!

Everything was perfect !!

Tuning our piano went great. We used the online scheduler to schedule the appt. and everything was really clear....cost, how long it would take, etc. Brandon came on time and worked diligently for nearly 6 hours. The outcome was great! The piano was flat and kind of dirty, really, and now it is shiny and sounds great!

It went well. I know nothing about pianos, tuning, or music in general but based on the noise and the time taken to correct the sound it went well. Brandon was timely, professional, kind, knowledgeable, and most importantly I trust the work he did based on how he presents himself and how wonderful his previous reviews are. We will definitely be using him again in the future.

Mr. Robertson was most professional, found some issues I didn't know about, and corrected these for no extra charge. My piano now sounds incredibly bright with those rich deep tones I didn't know were possible. As a bonus, after signing up online, I received a few advance reminders via email about my upcoming service. That was very much appreciated and helpful!

Very pleased

He is very professional.  He also provided a detailed report of maintenance for the piano, and discussed the work done both previously as well as by him.

Brandon was very professional.  I was very pleased.  I have already scheduled the next tuning with him.

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He was very considerate in that he texted to let me know he was running 5-10 minutes late and he also took his shoes off when he came in (it had been raining).  He was efficient and very professional--and now my piano sounds beautiful!!  Very pleased!   I also like that I was able to schedule the appointment and pay for it all online.  The reminders sent to update me on what to expect during the appointment were very helpful.  All-in-all, a very pleasant experience!

Mr. Robertson did a terrific job at a fair price. He was the ultimate professional and the piano now sounds like it did when we acquired it 45 years ago. We requested he use us as a reference.

Brandon was very professional and easy to work with. Part of mine was an insurance claim and he was able to separate his estimate into 2 parts. I am using him again to do refinishing work soon on the piano wood itself. 

Update: I hired Brandon a 2nd time to come out and refinish the same piano (on 12/4/2015). He did a great job and was very conscientious about his work and detailed. Also pleasant personality. Will hire again.

I was very encouraged by the professionalism shown by Brandon. He was on time and very nice. He even took the time to answer any questions and teach my daughter some of the techniques he was using. He also explained in detail everything he did and asked me if i was satisfied with his work once he finished. I highly recommend Robertson Piano Tuning. I know if there is ever an issue with my piano, he will fix it to my satisfaction!