FIRST FEDERAL MORTGAGE

Mortgage Companies

About us

First Federal Mortgage's team of professional mortgage bankers offer innovative products with a sincere commitment to service. First Federal Mortgage has been located in Gadsden for over ten years and has a reputation as an industry leader in the Etowah County area.

Business highlights

27 years of trusted experience

Services we offer

First Federal Mortgage offers several mortgage products including conventional, VA, FHA and USDA loans as well as being an approved lender with the Alabama Housing and Finance Authority. First Federal also offers a one time construction/permanent loan for those who are building new construction. We lend our own money and underwrite our own loans. This results in speed and efficiency for our consumers.

Services we don't offer

Credit building loans, mobile home financing,

Amenities

Free Estimates
Yes

Reviews

4.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-3 of 3 reviews

brian S.
07/2014
5.0
mortgage broker
  + -1 more
unknown
Description of Work: It was great!!!! Erika Westcott will go above and beyond to make sure you have an excellent home purchasing experience. I would not recommend anyone else for a home loan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$0.5

Kelsi L.
05/2014
5.0
mortgage broker
  + -1 more
She did a fantastic job at helping us and we couldn't be more happy! I would recommend her to anyone and look forward to using her in the future.
Description of Work: Erika helped us get a loan to buy our first home. She went above and beyond to do everything she could to help us understand different loan options. She is great at what she does and has a lot of knowledge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicky M.
02/2009
1.0
mortgage broker
  + -1 more
This was a complete nightmare! My husband and I took our time when it came to purchasing a home. We had funds saved for the purchase and great credit which should have made the process fairly easy. However, due to the absolute lack of effort and competence of Mr. Robinson the process went into a downward spiral until we could take no more and eventually pursued another lender. Save yourself the pain and frustration that we experienced and go with another lender!
Description of Work: Craig Robinson was the loan officer we were referred to in order to purchase our first home. He was absolutely incompetent. He completely left us in the dark about the process, refused to return phone messages and email messages, was unorganized (making us sign duplicates of some forms), and eventually led to the closing date being extended over a week past the original closing date due to his inadequacies. He has no respect for his customers! We literally had to hunt him down and basically stalk him to ask a question. He was never forthright about the status of the loan and never gave us straight answers to our questions. When problems surfaced he didn't even bother to contact us and let us know about the situation.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$175,000

    Contact information

    2010 Club Drive 102, Gadsden, AL 35901

    www.1stfedmortgage.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mortgage Companies

    FAQ

    FIRST FEDERAL MORTGAGE is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Yes, FIRST FEDERAL MORTGAGE offers free project estimates.
    No, FIRST FEDERAL MORTGAGE does not offer eco-friendly accreditations.
    No, FIRST FEDERAL MORTGAGE does not offer a senior discount.
    No, FIRST FEDERAL MORTGAGE does not offer emergency services.
    No, FIRST FEDERAL MORTGAGE does not offer warranties.
    FIRST FEDERAL MORTGAGE offers the following services: First Federal Mortgage offers several mortgage products including conventional, VA, FHA and USDA loans as well as being an approved lender with the Alabama Housing and Finance Authority. First Federal also offers a one time construction/permanent loan for those who are building new construction. We lend our own money and underwrite our own loans. This results in speed and efficiency for our consumers.
    Credit building loans, mobile home financing,

    Contact information

    2010 Club Drive 102, Gadsden, AL 35901

    www.1stfedmortgage.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed