Childress Heating & Air

Childress Heating and Cooling has been servicing my heat pump since I purchased my home 9 years ago. I called them when it was time to bite the bullet and replace the 20 year old heat pump that came with the house. The owner came to my house that same evening and provided a very satisfactory quote of $5236. The installation was completed efficiently and professionally, and I am looking forward to being cool and comfortable this summer and warm and toasty next winter. I highly recommend Childress Heating and Cooling!

I am very pleased with the service & price. Jason was the person who came out & he was very professional. Prompt service & even had the part in the work van, so he did not have to order it and come back out. I did call around & they offered the best price. I will be using them from now on!

Fine, everything went well. The young men that came represented your company well.

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It went Fine

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When I called them late evening I had no intention of them being able to fit me in on Saturday, but not only were they able to, they were there at 9 AM. The control board (I think it was) had gone out and it just so happened that Mike had one on his truck that he had removed from a unit identical to ours earlier int he week. He installed it for a cost of $75. I will ABSOLUTELY call them for ALL of my AC needs in the future!

When I called them late evening I had no intention of them being able to fit me in on Saturday, but not only were they able to, they were there at 9 AM. The control board (I think it was) had gone out and it just so happened that Mike had one on his truck that he had removed from a unit identical to ours earlier int he week. He installed it for a cost of $75. I will ABSOLUTELY call them for ALL of my AC needs in the future!

When I called them late evening I had no intention of them being able to fit me in on Saturday, but not only were they able to, they were there at 9 AM. The control board (I think it was) had gone out and it just so happened that Mike had one on his truck that he had removed from a unit identical to ours earlier int he week. He installed it for a cost of $75. I will ABSOLUTELY call them for ALL of my AC needs in the future!

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Michael and his team are very thorough and usually has to correct another companies work. Both of our units runs efficiently now and installed properly. He is trustworthy and prompt.

e My old heat pump has been in Michael's capable hands for 10 years.  When i bought the house previous owners had 300 a month electric bill - i asked michael to check it out and he said wiring was wrong and fixed it  - bill dropped  $200 a month. He had helped me on another house - and took out floor furnace grate and built one in the wall  - ANYWAY I  came back from being out of town and heat pump icing up and not giving much if any heat - Jason who has serviced it for years came and diagnosed the problem - the circuit card that tells the unit to defrost the icing was dead.  he replaced it  but i thought it was icing up too much - and i fiddled -   Bottom line it became an operator error not a unit problem - Michael did come by to check it out and said it was fine - i needed to set a temp and leave it..   and i finally listend to him - and voila - house is heating up just fine.  Heat pumps should not be micro managed.  He and his entire operation do quality work and I trust them.  which is why i reluctantly gave up fiddling. It's much nicer being warm.

When I called the company, Skyler returned my call promptly. She scheduled and quot;Jasonand quot; for the afternoon and he arrived at about 2:30, calling me before coming by. Jason got right to work and as he checked things, explained what he was seeing and showed me the damaged part before removing it. Jason then replaced the part and systematically checked for other problems. He also cleaned the coils and explained how to get the best performance from the unit, which I appreciated!

I liked his demeanor and his thorough methods. I do recommend his services to you because he spent a couple of hours making sure everything was good. We all want a trustworthy service tech, so ask for Jason when you call!

They went out of their way to ensure that my parts were under warranty. I was happy with them. I have already recommended them. I would use them in the future.

They did an excellent job and I was very happy with them. They were prompt and they were here when they said they were going to be. For all the work they had to do, I thought the price was very reasonable. The workmen that came were extremely professional and friendly. I was really happy with their service.

The service guy was nice and professional. Would use again.

Service guys arrived on time (both times). The owner mike childress arrived to supervise. Mike stayed until 9:00 PM. He would not leave until he felt is was right.