B & J Pools, LLC

We LITERALLY bought our house with the intent to put a pool in the backyard. When we asked our realtor for the best and reasonably priced pool builder in the area, she referred us to B & J Pools LLC who was also completing her inground pool at the time we were house hunting. When I say I had a phenomenal experience, I mean it. We collaborated as a team to make my vision of what I wanted the backyard addition to look like and Bobby and his team made it happen seamlessly. I am in love with the finished product and the timeliness of the completion.

He's a liar.

Quick to respond and prompt on the job even though they were from out of town. No issues whatsoever. They did a great job!

Very professional staff/service, would highly recommend. reasonable prices, stands behind product.

Buyer beware! Bobby came by and gave me an estimate for $3748.00. I didn't hear from him for two weeks. Next thing I know B&J Pools came onto my property into my back yard unannounced with a new pool liner and installed it. All looked good until I filled the pool with water costing $700.00; two days later the water level dropped down to 8 ft, then 3 ft the next day. Bobby claims the steps are to blame for the leak in the new liner. I'm frustrated. I spent $4600.00 and still don't have a pool.

I had Bobby come out to give us an estimate for a pool in the fall of 2017. At that time we had our home in Buford on the market and felt that once it sold we would have the funds to put in the pool. So I gave Bobby a deposit of $1,000 in October of 2017. Unfortunately we did not sell and decided to rent our home in Buford. Then I had my knee replacement surgery which depleated our pool funds. I called Bobby in March 2018 after not hearing from him since our October 2017 meeting. I explained to him our situation and that we would not be able to install a pool this year. He said he understood and would send us our deposit back....BUT that never happened from March 2018 til now June 2018 I have not received my $1,000.00 deposit. I have called him and every time he has said he would put it in the mail. Finally in May of 2018 I wrote him a letter along with a copy of my cashed deposit check and the contract I signed which had nothing saying that I would forfeit my deposit if unable to install the pool. This is not an honorable way to treat people. Especially since I was honest and gave him plenty of time to return my deposit. I would not refer B & J Pools to anyone of my friends here I. Alabama!

Prompt

we had him install an inground pool liner and the work done was good and everything looks good but my wife mistakenly over paid them and Bobby has been promising for four months to return our money but nothing has happened. he gets to the point that he stops answering our calls and his voice mail is full, so you can't leave a message. just be very careful this is the type company and person you will be dealing with; after several months we finally received our refund after we believe he was served a small claims court action.

Charlie is awesome. My pool looks great.

John was so nice, courteous and got the job done. Well pleased.

we are very pleased with the work

Bobby was honest, very knowledgeable and the pricing was good. I'll use B+J Pools again.

what he says is what you get very happy

took into consideration that I was pressed for time and was accommodating.

THEY WERE ABLE TO GET ME AN APPOINTMENT IN A TIMELY MANNER

Even though was a very busy time. B&J pools came, ordered a replaced our vinyl lining within 3 weeks.

Bobby and his crew have been doing an excellent job

They were able to get to work quickly and finished in the time they stated.

I love the in ground pool that I have just had put in by BJ POOLS. Bobby Elrod was terrific to work with throughout the entire process, excellent customer service, professional and the team was GREAT ALSO. Would highly recommend them to anyone that in interested in a pool. They are on time, go out of their way to please the client. That is a one in a million these days. I appreciate all their hard work and the gorgeous pool that I have now and can enjoy. Thanks Bobby Elrod!

Job completed and great quality. It is his busy time of year and once I registered with home advisors he called me within the hour. He and his crew were professional and efficient in getting this project completed. Thanks Bobby !!

It's still a work in progress due to inclement weather, but Bobby Elrod is the best! He's friendly, up front, very knowledgeable, VERY good at what he does and has a great sense of humor! Just the kind of contractor you don't mind having around! I just wish Mother Nature would cooperate so the guys can finish!

I used B&J for a new pump and filter. When the pump went out again, they replaced it after the second phone call, no charge. He has yet to replace the broken PSI gauge. They replaced my liner, repaired part of the floor, and put some bondo in a dent. I wanted more, but went with him because he said he could get it done quick. Nope. The pool is done and looks decent. Moved gutters were not put back. There are bondo spots on the coping. The liner has a patch where it didn't go into the coping. The concrete was put in a pile when we agreed it would be laid evenly. I can't get them to come finish.

Very professional. Prompt, complete, overall a great job. Would highly recommend them to anyone needed a pool, or just a liner installed.

Very friendly