Southeast Dock & Door Llc

We called this same company out to replace/balance the coil springs on a double car garage for the second time in a year. One month after the installation we had a power outage so I had to disconnect the automatic opener from the door to manually open the door. It was at this time it was apparent that the springs were not balalnced as the door would not stay closed and if manually closed all the way it would spring open 3/4 of the way. I put in several calls to the company and finally got in touch with the service man. After finally convincing him that they did indeed replace those springs he aggreed to come out on the next friday. He did not. On Tuesday he called and said he was in the area and on his way over. We never saw him. The next friday we finally got in touch with him again, He stated he did come out and no one was home. There were three adults and 3 children home all day. He said he readjusted the springs but the door still would not stay closed and appeared to have not changed at all. The final statement I got from him was, "Sorry, I did the best I could do with what I have." I would steer WELL clear of this company if you expect quality/timely work!