EXPERT TIRE

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The service was great. I was in and out in a timely manner. I will definitely be going here for an oil change from now on. The place was clean and neat.

Took my car to Expert Tire in Enterprise, Al for brakes issues. The brakes were grabbing and scraping. Expert drove the car and inspected the brakes on the lift. I was then told I needed both front calipers replaced. I informed them I had an extended warranty and needed them to insure it was covered. I gave them the ID and Phone number. I was contacted and told they had spoke with warranty company and was told it was covered, I then told them to proceed with the repairs. I was told they would have to order the new calipers and it would be a couple of days. A few days later I was contacted and told to bring car in for the repairs, which I did. I dropped the car off and went to lunch. During lunch I received a call saying that the warranty company now would only pay for the left side, and that if I wanted to complete the work as suggested it would be an additional $481. I told them to wait, in which I thought, if the warranty company is going to pay for parts labor and fluids on left side, then how much do the calipers cost? I found out they paid $150 for the calipers. Which in simple math terms me they were going to charge me nearly $300 labor for the right side caliper job.

Very helpful and courteous staff.