Elberta Pump Repair, Inc.

We have a water pump which had not been serviced for the past 20 years.  We did not even know that that had to be done.  Once we started to have problems, (i.e. inconsistent pressure in house and practically zero pressure with our sprinkler system) the gentleman who came to work on our sprinkler system suggested that we have the pump system checked first to see if this might be a contributory factor to the poor performance of the sprinkler.  Called Mr. Norman Alms and after a few tries at coordinating our schedules, we agreed on this morning, between 08:00 AM and 08:30 AM.  Norman arrived as he has indicated with his helper.  I assumed that he would be giving us an estimate of cost and amount of work needed.  Instead, he came prepared with all possible parts to remedy the problem.  However, he did not just go ahead and repair the problem but rather assessed the situation and then offered us the opportunity of fixing the issues right at this time or scheduling the repair for another day.  Naturally we opted for the former and it was not long before we were "back in business."  Norman had tested the pressure in the sprinkler system before the repair and then followed up with a test after the repair was completed.  The difference pre and post was remarkable.  And in house pressure also fell in that remarkable category.  It makes me wonder whether other sprinkler problems might not be related to the water pump and much time is wasted trying to ferret out nonexistent sprinkler problems.  Live and learn!

I can only add that Norman and his helper are most punctual, most professional and very willing to educate you about how to maintain your pump system.  You only need ask.  And another plus, Norman almost always answers his phone.  You do not waste time playing phone tag.  He runs his business most efficiently and you benefit from his expertise.  I would recommend highly!

Norman Alma installed my well over 10 years ago. Since then I have had two occasions to have repair work done. He is always responsive to his customers and prioritizes his work. That means, if you use the well for home water and it is not operating you go to the head of the line. This is only reasonable as those of us using the well for our lawns can go a few days without water.

Norman is a friendly guy but knows his stuff and can relate to your specific needs. I wanted my well in an out of the way place and Norman worked with me to locate it out of site. As my fence was in the way and a part of it would have to be removed he suggested that I do that so he wouldn't have to charge me for the time his crew would need to move it. I was concerned about the depth of the well as I thought 80 feet would be too shallow. (I am from Texas originally and we go a lot deeper there). He fully explained to me the situation in my part of town and why 80 feet would be good enough. I have yet not to have a good flow of water.

On the two occasions I have had to call him for repair work. He was prompt and diagnosed the problem quickly and accurately. I highly recommend Norman and his crew if you are planning to have a well installed or if you need some repair work.