Trinity Heating and Air Conditioning Company Inc

Very impressed. Secured four quotes. Trinity was best overall value. Did quite a bit of research on models and decided on a Goodman model GSZ160601BC 16 SEER efficiency. The two tech guys, Tim and Derek were a pleasure to meet and watch work as a team. And they didn't cut any corners. The job lasted 10 1/2 hours because as they ran into issues, they fixed them as they went. These items were not even on the quote but they went the extra mile because it was the right thing to do. 1. Reconstructed the floor mounts in the attic which took extra time rather than use the existing 2x4 mounts that were not well installed from another company. 2. Installed two overflow float switches to ensure the unit turns off before the emergency pan overflows. 3. Installed new dedicated PVC drain pipe rather than tie into the one connected to the water heater. 4. Installed new Pro Technologies thermostat as the existing Honeywell thermostat did not support the two stage compressor. If they hadn't corrected this problem, I wouldn't have even known and would have lost the savings associated with a 16 SEER high efficiency unit. It required them to run new electrical wiring too which required more time. 5. They even pointed out a problem that I need to take care of on a shoddy water heater installation a few years ago by another company. Cleaned up and took away old unit. Very impressed.

Very professional. They took real pride in their work and were very prompt and conscientious.

unknown

I was extremely satisfied with my first service work from Trinity.  The office called to let me know that the technician was on his way, and he arrived within a few minutes of the scheduled time.  He was very friendly, competent, and professional, and gave me some good advice on several matters.  I will definitely use Trinity again!