DALE'S SEPTIC SVC LLC

Did not properly clean out the septic tank. There was scum left on the outlet side, then it appears their hose was clogged by something and they just left such on top of the baffle wall. Our outlet baffle pipe was crushed (do not know if they did this or not), but they should have informed me of this issue.  

How do I know all this -- I opened up the septic tank cover as I was not there when it was cleaned out.  My understanding from speaking with others in the industry is the septic service should include inspection regarding any issue (broken outlet baffle pipe, etc) and back flushing the system to get most of the solid cleaned out, you do not want to clean out 100% as need to leave a little to restart the system - but outlet side should basically be clean. Then any matter that clogs the cleaners hose should surely be removed.

Have hired another company to come clean out the septic tank and also fix the obviously broken pipe.

This business is owned by Dale Mask. Mr. Mask was appointed by the Lt. Governor of Al. to serve as the Vice Chair of the Alabama Wastewater Board. He is the only contractor in the Lake Martin area on that Board. Mr. Mask knows the business and the regulations required for system installation from the simplest to the most complex. He is as honest as they come. He and his crew were on the job when they said they would be and finished the project when I was told it would be finished. They took great care to not disturb my yard any more than necessary. I got 3 estimates. His was $2300 cheaper than the second lowest. If you want outstanding work at a fair price give Dale a call. He can also pump your tank if that's all you need.