Window World LLC

Luis’s Crew was absolutely superb! They came that morning and got the job done. I highly recommend Luis’s Crew very respectful and excellent customer service.

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Good team and all of them were very respectful and helpful.

They did measurements.  The two windows in the back were not level. 

I had mold between a double pane window, and asked for a new window to be put in.  Said he couldn't match the plate glass window...suggested that I get a "glass company".  ok, I asked how much he would charge to install a bedroom window that I bought from Lowes.  He said it was 4 inches too short, but he knew someone who could to it as a side job..... ( the person who I called was great, and the window fit perfectly....NO 4 inches !!).

The second person said the first person must have been the salesman, who didn't know what he was talking about.....I wont be using Window World again...!!

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The installers and salespeople were superb. They have been very professional in every aspect of the job. They came out and provided a free estimate. They're very convenient. I'm gonna call them again to do work in our house.

Overall, it went very well. They told me to expect it to be an all day job and to prepare the house by covering and moving furniture away from the windows. It took the two installers less than four hours for removal, cleanup and haul away of the 12 old windows, and installation of the new windows. Their system of having one person removing a window and the other person installing the new window almost immediately did not allow much time for outside debris to be blown into the house (but you never know and it was a beautiful weather day) and it is better to err on the side of caution. So I was pleased that there was no debris blown in from outside and not much to clean up when they had finished the job, except of course moving furniture back into place.
I got two other estimates also before selecting Window World and chose them because, when I visited their showroom, I could compare the different samples of windows on display and they (Kathy Mayes) explained everything I asked about the products and options, and came to the house to measure the windows (Elvis Mayes) . Also, I asked for references and they had clients who had had windows installed in their homes and granted permission to see their windows. One client was not going to be at home but agreed to exterior viewing (ok, and as expected) and the other client invited me to see their windows from the inside as well.
To view the styles of windows, already installed in these clients' homes, was key to making my final decisions on the window series and options from Window World. The other keys to choosing Window World include the lifetime and transferrable warranty and glass breakage replacement warranty.
The advertised $189 window was the Base Model 4000 Series window; the addition of options; i.e., energy-efficiecient glass, Grid style options, and etc., increases the cost, so be aware of what you need/want and extra cost for options.

It went very well for me. I was concerned about the windows when in the showroom and I asked about it and they re-assured me that if they were installed correctly there would be no issue. The gentleman who did the actual install was fabulous. He was very careful, skilled and did great job and kept everything clean and installed the windows properly.

This is the second time we have used this company - always on time and very professional. I would give them an A+.

They did a really good job. The owner's name is Elvis Mayes. They were very prompt and very professional.