Stanley Steemer

Extremely happy with the results and will use them again. The two gentlemen from Dothan, Alabama location were professional and kind. They removed the buildup, cleaned the floor, then applied a maintenance coat. It took just over two hours. We have four doodles and around 1800 ft.² I will definitely use them again every year or two to maintain the life of my floors.

It looks worse than it did before. They didn't vacuum the carpet at all before they cleaned it, and it now has more spots than before they did the job. By their rules, we only had ten days to do anything about it, and it looked fine for the first ten days. A few weeks later, the original spots had come back, bringing more along with them. I'm angry, to say the least, especially for the money that was paid.

They did an overall good job.  Had furniture on Styrofoam blocks while carpet dried.  One or two areas after dry still looked a little dirty but not bad enough to complain about.  My main problem was the drying time. Not sure if the weather was a factor but it took almost two days for my carpet to completely dry and I was afraid if we walked on it too much it would track up where it was cleaned.

They were very professional. They were very punctual. They were extremely helpful and positive when I had to cancel and reschedule several times. I would use them again in the future.