Five Star Flooring USA, Inc.

The work was great by kind and knowledgeable workers. I would definitely recommend the company to friends and family members. Blessings and prayers for continued success in the works that's done!🙌

Quick response to request; excellent end product

I hired the provider in April 2024 to complete flooring work and replace a shower. Since then, I ve experienced two main issues the grout on the shower bench is coming loose and the flooring wasn t installed properly. On top of that, the provider caused damage to my property, including holes in the wall. The last time I heard from them was on March 14th, 2025, when they said they would come back to fix everything, but they never returned. I paid approximately $10,700 in cash and signed a contract for the work, which included a five-year warranty. At this point, I m simply asking for them to come back and complete the job as promised.

Sales staff Chris Bell, very knowledgeable and respectful. A very nice person. Installer Zack. Was a pleasure to work with. Very good at his craft. Overall I am so happy with the experience.

Seamless experience. Fast and efficient. Courteous workers and left the area clean.

Quick response with reasonable pricing. Job completed with a week of first contact. Great company!

Fast, quick and efficient when it came to the install. One piece was not to my liking and they came back out to fix it right away. Also they advertise a lifetime warranty with their vinyl so if any defects do occur that werenâ t at the fault of the owner they will come and to fix it!

I needed work down within a few days. They made it HAPPEN!

Overall great experience with this company. They did a great job on the flooring itself and went the extra mile to accommodate a 93 year old elderly man.

Fast. Impressed only one person did the entire job, including moving furniture.

Great job! Would recommend to others.

I recently had water damage from a bursted pipe at my new home. It was a nightmare. But, it was made so much better by Five Star Flooring. They came out right away to provide my insurance with an estimate. As soon as they could, they were onsite and fixing the problem. Julio was the installer and he went above and beyond to repair my home like new. Bob and his team at Five Star met any needs I had and quickly resolved any questions before and during the installation. I’d give them 100 stars if I could. Honest, straightforward, and hardworking. These guys are the best I’ve ever worked with for home repairs. They should be your first and only call. They’ve gained my business for life!

Tim the tile man was excellent.

What a great job! We love our new floors. From sales to prep to installation, my husband and I were pleased with the entire process. Everyone was a true professional and took pride in their work. Everyone with whom we dealt has been with the company for 20+ years and the experience and professionalism showed. Thank You Five Star USA !

Very Professional group. I was impressed from Day 1.

Be prepared for a language barrier if Guatemalas are doing the work. They are extremely hard working and eager to please.

They cared about the quality of work they did. Took their time and did it correctly. Cleaned the work area each day, were polite and friendly.

Everything went well. I would hire again

Didn't take long and very polite and professional

They made it easy for me aquire the help I needed in a pleasant and easy way to receive the help that was needed. I recommend them for any jobs.

This company is awesome. They kept us informed daily and were very responsive to any of our phone calls. Is you want your floors done in Dothan, call this company.

They are the epitome of what a customer service-based company should be! Professional yet personable! The owner is very dedicated to his customers and the employees take pride in their work! They excel in all areas! Very competitive in pricing, quality and peace of mind! Iâ ve use them before and Iâ ll use them again!!

Absolutely love my hardwood floors! They done an Awesome Job!! They were very Professional and I highly recommend this company! I hated that I wasted so much time trying to get what I wanted from other companies. Five Star Flooring had exactly what I wanted and scheduled the installation 2 days after the estimate!! Thanks to everyone at Five Star Flooring! Excellent Service!!

5 Star Flooring is very experienced in this trade. They did an EXCELLENT job installing new flooring in our home and the 4 man crew was very professional and knew what they were doing. We HIGHLY recommend this company for any flooring need you may have.

Exceeded our expectations on all aspects of the job. Salesman was knowledgeable of product, installers were exceptional . It was important to us to choose a company thatâ s been in business a long time with in house installers who are long time employees and that is this company.We highly recommend this company for LVP flooring needs.