Cook's Pest Control

I still have spiders and ants outside but the exterminator comes back when you call. It's hard to tell how successful the treatment is since we've had a lot of rain.

They did show up and went thru the house for what I thought was a evaluation and free inspection. After they completed (20 min) they responded with a bill for $80 saying they didn't tell you there was a fee for this inspection. When asked if anything was found he said "not what they have seen." When I asked about what if there were, they responded with a plan costing I believe 1500-3000.00 where they would drill holes in my floor (concrete slab) put poison in then my responsibility to replace flooring. I denied the service, paid the bill ending this involvement, they may have called the next day asking if I had changed my mind. I called another pest control and they stated that they would only plant poison around the house outside in the ground. That would ensure all termites if any would be destroyed.

They'd come immediately when I called them, but their chemicals didn't seem to work. They couldn't really take care of all of the issues.

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I have dealt with them in TN as well and would highly recommend this company.  They will come out and do a free estimate and house mapping.

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Our experience has been good. They wore little booties on their feet. They did not mess up the floor and did a good job. We did not have any more bugs.

I was very disappointed in the service that Cook's had been providing at my father's home. There were still spiders living around the door frames and bugs (ants and roaches) on the back patio and carport areas. Apparently my elderly father only had outside service but you could not tell that there had been any service at all, and not to mention it was a monthly service that he was paying for. I felt that they were just taking advantage of an elderly person's trust in doing a "good job" and unfortunately my father was never one to complain. I cancelled any future services with them and would not recommend them

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Their level of service depends on the technician I get. I had to complain about the first one I had so they changed the technician, but their overall service and attention to detail was spotty. I don't use them any more My frustration was why should I pay someone and then have to check on their work.

They spray inside and outside of my home, we have a monthly package. I am satisfied with them. They come when they say they will. They work around my schedule. They are flexible.

Outstanding service! Professional, punctual, and motivated. Highly recommend.

Excellent service. They are some of the nicest pest control people in Dothan. We bought an older home and had some significant bug problems from the previous owners. Cooks was willing to work very hard the first two months of service to knock out the pests and now we are on a much more normal prevention plan. There was no extra cost for the additional visits in the first few months.

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They were very good. They were professional, friendly, and helpful. They are attentive to your needs.

They come out when I need them, all I have to do is call them. I have been using them for three years.

They are very professional and very good.

They are very friendly and concerned. I had a bad problem with roaches at one time, and he came right out to take care of them. He had the roaches taken care of within 2 months and told me to call him if I had any more problems with the roaches. If I call him, he calls me back right away. I have been using for the past five years.

I don't have to worry about bugs because they do come out every month, they do a good job, they take care of the house. They take care of the spiders. If we ever have a problem indoors, I have to tell them and there is no extra charge for indoors.

If we need internal spraying, we just need to let them know and they will do it right then. I like their work but their price is a little high. I will possibly be using them in the future.

They are extremely professional.

They always call ahead and let me know when they are coming. They ask if there are any particular problems they need to address. They leave a note when they are done. They come on time and they automatically deduct the bill. The pricing is fine. They are very friendly and very nice. I will absolutely continue to use them.