Clay's Htg&Clg
About us
Family owned and operated. Free estimates for whole system replacement. Most new systems include a 10 year parts and 1 year labor warranty.
Business highlights
25 years of experience
Services we offer
Residential heating, cooling repair, maintenance & replacement.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.47 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
Showing 1-7 of 7 reviews
Vaudy J.
Oct 2014
I have been using Clay for all of our heating and cooling needs for many years and I trust him to always do what is the best for our needs. I never call anyone else when something needs to be repaired. Great guy and he always performs every job just as he promised.
Vaudy J.
Jul 2014
See above
Dianne M.
Mar 2014
It took about 3 to 4 hours. They were very professional and respectful of the house. They put down something to walk on and cleaned up after themselves.
Brian D.
Jun 2013
Very punctual and very considerate.
Losue H.
Jun 2012
He was recommended to me. He acted very ugly. He showed up at my door. He wanted me to pay him for coming out. He jumped out of his truck yelling at his crew. He was very unprofessional. So, I contacted my attorney. I wasn't paying anything.
Response from Clay's Htg&Clg
"First of all, Clay's Heating and Cooling does not have a "crew." We are a company of two people, who do not yell at one another. We were called, by the customer, to come out to her house and see why her a/c was not working. We determined that the outdoor fan motor was not working. We went inside to tell the customer our diagnosis. After we told her that it was the motor, she then asked us about installing a new system. We talked about that, and she stated that she would like a new system instead, because she has had a lot of problems with the current system. At this point we had a verbal agreement. We also made arrangements to come back with the contract for the new system, AND put in a motor to get her by until we could get there to change out the system. We had not charged her anything for the time spent so far. She was not going to be at home until a certain time, which we agreed to see her there. She also stated that it was ok for us to change the motor before she got there, if we arrived before she did. We were almost finished with changing the motor when she called. She said for us to stop what we were doing because she found someone who would change out the system for a cheaper price. Again, we had not charged her for any of our time thus far. After she called and told us that, we then mailed her a bill for our time. We were never paid the minimum charge for the time we spent. That is what happened with this former customer. The work was NOT completed, as her report states, but time was spent with this customer. We value our customers at Clay's Heating and Cooling, and we strive to keep our customers happy. That is all we were trying to do, even with this customer."
Jonathan B.
May 2011
It was quick fantastic service. In 95 degree heat it would have been terrible to go without our home AC for the weekend. It was a great experience.
Ronnie L.
May 2011
Tech came out same day called. was here less than an hr. put freeon in and discovered a leak in the ciols. Unit is nearly 30 yrs old and is unable to be repaired . We will be looking at at new unit in the future. Would definetley be purchasing from Clay. They have already replaced 2 of our older units in the past.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Clay's Htg&Clg is currently rated 4.4 overall out of 5.
Clay's Htg&Clg accepts the following forms of payment: CreditCard
Yes, Clay's Htg&Clg offers free project estimates.
No, Clay's Htg&Clg does not offer eco-friendly accreditations.
No, Clay's Htg&Clg does not offer a senior discount.
No, Clay's Htg&Clg does not offer emergency services.
No, Clay's Htg&Clg does not offer warranties.