Bay Springs Auto Repair

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I do much of my own auto service, but I didn't want to tackle the gear box on the big van. I diagnosed the problem to be the gear box and took it to Bay Springs. The owner called me to confirm my diagnosis and quickly replaced the part and made sure things looked good elsewhere. When I received it back, the steering was a little cocked out of center. I contacted the owner and he told me that an alignment would cure my ill, which it did. The van steers like it should. I had quick and honest service, and it was for a decent price. Thus, I am a happy customer.

They've done a great job every time and passed good advice to me. They've kindly worked me in on an emergency repair. Their auto service is the only one that I can recommend.

The service to my first vehicle was awesome. He made it run like it was new again. He did it in the time that he quoted me and he was very professional throughout the process. This more recent time he was unable to work on my vehicle due to his back log and was straight forward about it and let me know in advance. Just Don's honesty and straight forward behavior makes me want to use him for my next vehicle need.

They deal very professionally. They are also knowledgeable about their overall work. They're excellent overall.

Next to buying the car of my dreams, I recently had the greatest automotive experience of my life. I found the perfect – the best – the most straight-forward automotive repair shop in the Tri-State Area of Alabama, Florida, and Georgia. It is Don Hughes’ Bay Springs Auto, located on Co Rd 49 between US 84 and ALA 52 just across the Geneva County line. I found Don and Bay Springs Auto after a very bad experience at my vehicle’s manufacturer’s dealership service department in which they were absolutely unable to diagnose a problem with my car. My last words to the dealership representative were, “Your company built this car. It is unbelievable that your service personnel are unable to repair it. I will find a car repair business that can repair it for a reasonable cost.” On my way home I passed Bay Springs Auto and noticed what a Realtor would call “Great Curb Appeal.” The business was sitting back from the road, nestled amongst the shade trees with several vehicles to be serviced lined up neatly on its manicured lawn. I thought, “If the owner takes the time to make the outside look that presentable, I’ll bet that those efforts are reflected in his personal work ethic and skill.”

I did not stop, but proceeded on and stopped at a small farm machine and equipment store, where I had bought several repair parts for my lawn tractor and walk behind mowers and knew the owner. I went in and asked him if he knew of any good auto shops where he and/or his customers took their vehicles. He suggested that I try Bay Springs Auto.

When I called Bay Springs Auto the owner, Don Hughes, answered. In our introductory conversation I described the situation I was having with my car. When Don began to ask me questions about the history and services performed on my car, I started to feel as if I were in my doctor’s office going over a very thorough medical history. In my opinion Don is a true car doctor. Whereas, the automobile dealership had been unable to diagnose my car’s problems, Don quickly eliminated “prior to the engine” concerns, “within the engine” concerns, and focused on “after the engine” concerns pinpointing the problem to the collapsed insides of one of the three catalytic converters.

It has been over a month, now, and my car continues to perform, as if it were brand new. In my opinion, you can search all over and not find a better automotive service company than Bay Springs Auto. And I qualify my comments with my thirty plus years as an executive leader for a Tier One Supplier to all three of America’s car manufacturers, three Japanese Car manufacturers, and the two major German manufacturers of critical safety components for braking and traction control.

Don Hughes and Bay Springs Auto are among the very best that our country has to offer.

By the way the Automobile dealership wanted to replace my transmission and perform work inside of the engine, which would have totaled nearly $4,000.00, and my car still would not have run properly.