Higdon Service Inc

Tune up went fine once they finally arrived to do the work. We received and accepted the quote w/in a week. Then the wait began. Quote was received in May. I called the office twice to see when work could begin. Each time I called I was told they were busy with higher priority customers who had no air conditioning at all. After the third phone call and being told the same thing (NOTE: Since the duct work in my home had been destroyed by animals getting into the crawl space, I basically have no air conditioning either.) I decided I couldn't count on this company. It is now almost August and they still haven't called to set up a time to install the duct work.

They came within the hour of calling them. Kyle and the sweet young man came to assess my AC. they gave me solutions and they handled themselves in a very courteous, professional and yet, friendly way. I would definitely hire them for any job.