AMERICAN STEEMER
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 0% | ||
| 3% | ||
| 0% |
Once the carpets were beautiful, Joe and Alex cleaned a straw-colored fabric couch and the two matching oversized chairs. My family must think these pieces are in the dining room, if you get the picture. The arms are flat on the top so they are "perfect" for balancing a plate or glass. Multiple stains and just dingy looking. We have two Welsh Corgis that shed like a mother and a white cat who sheds almost as badly. The animals like to lay next to/lean on the couch and chairs so there were dark areas from that as well. My husband was ready to get a new set of furniture because we figured there was no way to save this set. WRONG. Stains? Gone. Dark patches? Gone. Even if we had only had the arms cleaned, I would be happy! Having all three pieces look 90% better is hard to believe. However, Family is very sad since that room is now a food/drink free zone.
Joe said they would do a good job but they did an AMAZING JOB! Every aspect of the experience was top notch. We were so impressed that we had them come back a few days ago and pick up two large area rugs for cleaning. Neither has ever been cleaned and even though we vacuum them regularly, they still smell like our animals. I am 100% confident that American Steemer will bring them back looking and smelling fantastic. Next we will schedule having our kids bedroom carpets cleaned.
The price that we paid was very fair for the amount of time and effort that Joe and Alex put in on our job. They made sure that all of our concerns were addressed. They were very thorough and took the time to do the job right.
In my experience, companies like American Steemer are a rarity. Great work, fair price and true to their word. I will certainly be recommending them to everyone I know.
We were impressed with the professionalism of this outfit. Uniforms, truck, and business supplies such as business cards and invoices were all professionally done.
We feel we received a terrific service for the money. That said, there was a 'special' going on at the time and we may not be able to get the same service for that price next time.
These men handled themselves in a friendly and cordial manner. Note, however, that this company employs several men and you may or may not get the same individuals that we did. The owner always tends to be the better of the bunch.
I'll use them in the future and highly recommend them.
The experience was very good. They were punctual, careful when bringing the hose in. WE had to remove anything that would fall such as lamps on table, but they moved the big furniture. They did a really thorough job and we were really impressed with how well they did on the bathroom tile. They were very efficient and good people to work with.
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