I hired a contractor to build a retaining wall, privacy fence, and a shed earlier this summer (2016). I needed a mature tree to be removed for the construction of the shed. The contractor quoted a price to have the tree removed and said STEVE BROWNLOW with COASTAL CONNECTIONS (whom my complaint is with) would remove the tree; I agreed with the price and recommendation. Steve came with his team and removed the tree, however almost immediately things began to go sideways as one of his hired hands dipped his dirty sweaty ballcap into my pool to clean it from sweat and tree shavings. I made a comment on how that was not appreciated or welcomed, but shortly later it appeared I was not heard as another hired hand laid down and dipped his entire saw dust covered head into my pool to which I again made a comment, albeit louder?immediately Steve Brownlow intervened and chastised his hired hand, although it was too little too late. A few days passed and the retaining wall and fence the first contractor tried to build started to lean as soon as dirt was filled in behind it. They called Steve Brownlow for advice on how to fix it. I was not convinced the contractor could handle the project so I released the first contractor and signed a contract with Steve Brownlow to finish the job correctly; I essentially paid twice in full for the bulkhead and fence. Steve talked a real good game and I felt real comfortable with him so I also hired him to remove some dead grass from my yard and install a water sprinkler system, then lay sod. Steve was able to straighten the retaining wall, however the fence was still crooked. He said he would fix the fence, but never did as he always had an excuse. He convinced me I needed three sprinkler ?zones? versus two, so figuring he was the expert, I agreed. I was about to find out the hard way he was not an expert. Two zones he installed in my back yard basically water the same area of grass and his ?foreman? then recommended I just shut off one of the zones. There was a sprinkler head that was basically watering my neighbor?s driveway and another head watering my other neighbors front yard. He did fix one of those sprinkler heads, but not the other. There are several sprinkler heads sticking out the ground atleast an inch. I have seems in my yard that are about 3-4 inches wide and 2-4 inches deep from the sod he laid. I have exposed PVC pipes and wires from the sprinkler system which he said would be covered up with a ?green box?, but have not been covered yet. I could go on and on about his continued broken promises to come back and fix all I have mentioned, but there are to many to list. I made the mistake of paying in full before the job was complete?soon after I paid him, he basically gave up on me and moved on to the next victim.
Description of Work: 1. Removed an oak tree 2. Repaired a bulkhead (retaining wall) and privacy fence 3. Installed a water sprinkler and laid pallets of Centipede sod
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FAQ
Coastal Tree and Landscaping is currently rated 2 overall out of 5.
No, Coastal Tree and Landscaping does not offer free project estimates.
No, Coastal Tree and Landscaping does not offer eco-friendly accreditations.
No, Coastal Tree and Landscaping does not offer a senior discount.
No, Coastal Tree and Landscaping does not offer emergency services.
No, Coastal Tree and Landscaping does not offer warranties.