Hero's Pool & Spa LLC

Josh did not complete the work he was hired for. He lied about the work that was performed. I asked for a partial refund in which he complied but later called me racial slurs and derogatory names because it was pointed out that no shock was in my pool.

Josh did a great job helping us get our hot tub heating up again. We would highly recommend him.

We couldnâ t get my pool back from green after just 2 trips they had us ready to swim

Josh has been so kind and helpful over the past two summers that he has taken care of our pool! He is trustworthy and stands by his work. I contacted him the first time when our poolâ s bottom had tons of just â junkâ that we could not vacuum away. After one trip from Josh, the bottom of the pool was clear. As we were trying to get ready to close it for the winter, Josh advised us as to what cover we would need. I ordered it and after it arrived he came out immediately, took our ladder our (which I could not physically do) and fixed the cover. Through the entire winter, the cover worked perfectly. When spring came, Josh came out and reversed the process. We have enjoyed the pool all summer and he makes sure it stays clean, clear and chemically accurate. Thanks Josh! You make our time in the pool so much more enjoyable because we donâ t have to worry about it! Thank you!ð ¥°

they didnt showed every week as she asked, and when they showed they just went inside and left. also they change price every week for the job

Josh is great. He knows the pool business which can be complicated. Every pool is a little different and many are unique. I have a vanishing edge pool with in-floor cleaning and a lot of plumbing. Hero’s has done a great job for me and I will hire them again without question.

Josh services are not acceptable, big disappointment, as he was so rude to me when I address my concerns. He made me feel like he was doing me a favor to me. When I had actually paid him $400.00 for the services.

No show.

didn't have a pool cover over the winter and has some pump trouble so my pool was extra green and just absolutely nasty. In one treatment they took my pool from a pond to a beautiful clear blue. Will need one more treatment due to there was just too much dead algae no fault to them at all. What would have taken me a week to get to this point they did it in just 1 trip that took a little bit over an hour. Very impressed would highly recommend. Very courteous and friendly

Josh is very friendly and worked hard to insure that we were completely satisfied. He arrived when he said he would and he followed up to make sure all was everything we expected. We needed our gunite pool to be acid washed back to its original color. I donâ  t usually take time to write reviews but he deserved a great review. His assistant was also very professional and efficient. David S. In Hoover/Ross Bridge area

professional and fast!

Nice tech with good knowledge of hot tubs

Josh has been great to work with! He stays right on top of things and keeps you informed! If I could give him 10 stars, I would!

They showed up and did a great job. I had them do a couple of additional small things and they didn't charge extra. Very friendly service.

Josh was a real professional and got he job completed quickly and at a reasonable price .

Very friendly and honest. Would definitely recommend

Install inground pool light

This guy came to the house and stood around 15. Min while my friend crawled around under deck to locate possible leak. Looked in hot tub said could fix for 2500.00 with some equipment he had laying around. Then sent me a text that he was home and I owed him 150.00. And sent me a bill. My friend should have sent him a bill. He did nothing. Oh he did call a friend to find out what a pool liner would cost. He admitted that he knew nothing about plumbing. Never showed his proof of license or insurance but did say when he was employed he was fired because he took in clients on the side which his employer did not allow. This guy is all about the money not the job. If I could give a negative number I would. Totally inept. hero pools is a zero pools.

Prompt response and able to quickly engage with the project to recover the pool from lack of maintenance

Fast, knowledgeable, courteous, thorough service.

He saved me in a bad situation. Hard to find someone who wants to work and knows what they are doing.

He help save us some money and did repairs in a timely manner and very professional! Ty for Job well done! Definitely use them again

Splendorous

Absolutely reliable and excellent at what he does! We will not use anyone else as long as we have our pool. Highly recommend