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Approved Pro
Approved Pro

HERO'S POOL AND SPA LLC

Hot Tub or Spa Repair or Service, Swimming Pool - Clean and Maintain, Sauna Repair,

About us

Hero's Pool and Spa is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.433 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
0%
2
0%
1
12%

Filter reviews by service

Showing 1-25 of 33 reviews
Brandon H.
Sep 2025
5.0
Swimming Pool - Clean and Maintain
Josh knows his stuff about pools and can take care of most anything you need that is related and he is honest

Kent V.
Sep 2025
5.0
Swimming Pool Heaters Installation and Replacement
Josh was very prompt and very happy with the install. It’s been almost 2 years and heater still working great. He is also came over on repairs to my pump very promptly when needed. I will use him again.

James H.
Sep 2025
5.0
Hot Tub or Spa Repair or Service
Very knowledgeable and reasonable. Did good work and only did what was necessary. A couple of times there were only minor issues that I thought were more serious. He could have easily done unnecessary work to make more money but was honest about what I needed and trustworthy. Also did some pool work for me.

Mark K.
Sep 2025
5.0
Swimming Pool - Clean and Maintain
Had issues with algae and the right chemicals . Now my pool is Crystal clear.

Cody K.
Sep 2025
5.0
Swimming Pool - Clean and Maintain
Top notch work. Very professional, very pleased with my pool

Adam H.
Sep 2025
5.0
Vinyl Liner for Swimming Pool Replacement
Did an amazing job and had the job done in a very timely manner. Was very transparent about my problems and how to fix it.

D D.
Sep 2025
5.0
Swimming Pool - Clean and Maintain
$250
My service has been great from pool cleaning to hot tub repair. I highly recommend

Shana L.
Jul 2025
1.0
Swimming Pool - Clean and Maintain
Josh did not complete the work he was hired for. He lied about the work that was performed. I asked for a partial refund in which he complied but later called me racial slurs and derogatory names because it was pointed out that no shock was in my pool.

April A.
Feb 2025
5.0
Hot Tub or Spa Repair or Service
$200
Josh did a great job helping us get our hot tub heating up again. We would highly recommend him.

Timothy W.
Sep 2023
5.0
Swimming Pool - Clean and Maintain
Yes, I recommend this pro
We couldnâ t get my pool back from green after just 2 trips they had us ready to swim

Aleesa N.
Sep 2023
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Josh has been so kind and helpful over the past two summers that he has taken care of our pool! He is trustworthy and stands by his work. I contacted him the first time when our poolâ s bottom had tons of just â junkâ that we could not vacuum away. After one trip from Josh, the bottom of the pool was clear. As we were trying to get ready to close it for the winter, Josh advised us as to what cover we would need. I ordered it and after it arrived he came out immediately, took our ladder our (which I could not physically do) and fixed the cover. Through the entire winter, the cover worked perfectly. When spring came, Josh came out and reversed the process. We have enjoyed the pool all summer and he makes sure it stays clean, clear and chemically accurate. Thanks Josh! You make our time in the pool so much more enjoyable because we donâ t have to worry about it! Thank you!ð ¥°

Susie B.
Sep 2023
0.5
Swimming Pool - Clean and Maintain
they didnt showed every week as she asked, and when they showed they just went inside and left. also they change price every week for the job
Response from HERO'S POOL AND SPA LLC
"Just for future references for any pool professionals. Mrs. Bonner will wait for 2 services before paying the first invoice.. So I as a small business have to be paid for the service provided if not I skip till it is paid up which led to having to use more chemicals to try to get her pool under control which led to higher then normal bills highly do not recommend treating this pool"

Peter S.
Jun 2023
5.0
Swimming Pool - Clean and Maintain
Yes, I recommend this pro
Josh is great. He knows the pool business which can be complicated. Every pool is a little different and many are unique. I have a vanishing edge pool with in-floor cleaning and a lot of plumbing. Hero’s has done a great job for me and I will hire them again without question.

Dianna J.
Jun 2023
0.5
Swimming Pool - Clean and Maintain
Josh services are not acceptable, big disappointment, as he was so rude to me when I address my concerns. He made me feel like he was doing me a favor to me. When I had actually paid him $400.00 for the services.

Drayanna L.
Jun 2023
4.0
Swimming Pool - Clean and Maintain
Yes, I recommend this pro
No show.

Rodney L.
May 2023
5.0
Swimming Pool - Clean and Maintain
Yes, I recommend this pro
$167
didn't have a pool cover over the winter and has some pump trouble so my pool was extra green and just absolutely nasty. In one treatment they took my pool from a pond to a beautiful clear blue. Will need one more treatment due to there was just too much dead algae no fault to them at all. What would have taken me a week to get to this point they did it in just 1 trip that took a little bit over an hour. Very impressed would highly recommend. Very courteous and friendly

David S.
Apr 2023
5.0
Yes, I recommend this pro
Josh is very friendly and worked hard to insure that we were completely satisfied. He arrived when he said he would and he followed up to make sure all was everything we expected. We needed our gunite pool to be acid washed back to its original color. I donâ  t usually take time to write reviews but he deserved a great review. His assistant was also very professional and efficient. David S. In Hoover/Ross Bridge area

Gina D.
Mar 2023
5.0
Yes, I recommend this pro
professional and fast!

Robert L.
Jan 2023
4.0
Yes, I recommend this pro

Mike M.
Dec 2022
4.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
$250
Nice tech with good knowledge of hot tubs

Aleesa N.
Nov 2022
5.0
Swimming Pool - Clean and Maintain
Yes, I recommend this pro
Josh has been great to work with! He stays right on top of things and keeps you informed! If I could give him 10 stars, I would!

Jeremy H.
Oct 2022
5.0
Yes, I recommend this pro
$1,800
They showed up and did a great job. I had them do a couple of additional small things and they didn't charge extra. Very friendly service.

Robert S.
Oct 2022
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Josh was a real professional and got he job completed quickly and at a reasonable price .

Fred L.
Oct 2022
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
$1,000
Very friendly and honest. Would definitely recommend

Min A.
Sep 2022
5.0
Swimming Pool - Clean and Maintain
Yes, I recommend this pro
Install inground pool light
Showing 1-25 of 33

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

HERO'S POOL AND SPA LLC is currently rated 4.4 overall out of 5.

Monday: 12:00 AM - 11:59 PM Tuesday: 12:00 AM - 11:59 PM Wednesday: 12:00 AM - 11:59 PM Thursday: 12:00 AM - 11:59 PM Friday: 12:00 AM - 11:59 PM Saturday: 12:00 AM - 11:59 PM Sunday: 12:00 AM - 11:59 PM

HERO'S POOL AND SPA LLC accepts the following forms of payment: CreditCard

Yes, HERO'S POOL AND SPA LLC offers free project estimates.

No, HERO'S POOL AND SPA LLC does not offer eco-friendly accreditations.

No, HERO'S POOL AND SPA LLC does not offer a senior discount.

No, HERO'S POOL AND SPA LLC does not offer emergency services.

No, HERO'S POOL AND SPA LLC does not offer warranties.