W C Wright & Son Heating and AC

They were excellent, they were prompt and affordable

Brad did a great job on the installation of a 5-ton AC unit. He was on-time, courteous and professional.

Smoothly and efficiently

Perfect. We've been using W. C. Wright for 20 years for all our a/c and heating maintenance. They’re just first class all the way.

Excellent Technician. I have used WC Wright before and cannot praise this company enough! Also used Scott before on another home for AC issues. Did yearly maintenance and a repair problem with condensation tubing. Scott is professional, knowledgeable of his craft and always able to answer any questions I have concerns about. I have used many HCA companies in the past but have found a home with this very honest company.

Excellent. I have used WC Wright before and could not be more pleased with their Tech's and Customer Service Department. Scott (tech) came out on time and fixed my problems with the condensation drain (was draining into crawl space instead of outside & checked both Furnace's in crawl space area. He noticed a problem with the filter on one system, we discussed, problem, and was with poor installation of new furnace three years ago by another HCA company. Also noticed second system did not even have a filter attached to furnace. These problems listed above WAS NOT W.C. Wright fault. They did not install these two systems. Scott was very professional, very knowledgeable & took pictures so I could understand what was going on with the system that did not have a filter. (Furnaces located in crawl space). I am very pleased with WC Wright company ethics & tech's, SCOTT and customer service, especially Stacey. They are my go to HCA company.

I was in a fix when I heard from my rental customer LATE Friday afternoon. The AC was not cooling properly. I called WC Wright and talked with Stacey (customer Service) & they couldn't get someone out till Monday morning. I called three other AC companies with same response. But, Stacey called me back & said she worked around the schedule and Nick (tech) could come out within the hour. I must say I was SHOCKED Stacey even called me back. It was late on a Friday afternoon & they were swamped with the hot weather. Nick, the tech, saved the day. Found problem, added coolant and on his way within 20 minutes!!! I am writing such a long review but not only does WC Wright have excellent technicians, but the customer service is outstanding!! Hard to find good customer service nowadays, but not only was Stacey courteous and professional but she obviously has good listening skills because she actually listen to my concern about needing to get someone to come out soon & she worked out the problem presented to her and found a way! I was a priority and W C Wright certainly created a loyal customer. Diana Wilson

Problem solved. Compressor need 1 LB of coolant. Jim also cleaned out the pump-drain box in the basement. This is a great company to deal with. They’ve been taking care of us since 1996 or so. Jim, as well as every technician they have ever sent out, are very professional and great to deal with. Would highly recommend.

Perfect. Nick Mullennix arrived on time did a super job and the job was done in a timely manner. WC Wright has been my heating and air company for many years. There is just none better.

Very good , timely and professional - excellent service

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unknown

I used this company for my HVAC needs for years. When my water heater stopped working, they sent someone who fixed it. He also told me I had a high-pressure gas line and needed a gas regulator. He came back in a few days and put a regulator on for several hundred dollars, but the next day my water heater went out again. Another guy came and told me I didn't have a high-pressure line, and he didn't understand why a regulator was put on because I didn't need it. He cleaned up the gas lines in the heater and I didn't have any more issues. But I don't have confidence in WC Wright & Sons any more.

They are a really good to use for your air conditioner needs.

Everything was perfect. They were on time, very courteous, installed the unit and cleaned up better than when they got there. Top notch company. I know why they have been in business so many years, CUSTOMER SERVICE!

Service tech cleared blocked drain pipe, checked the inside components for any damage caused by leaking water, and replaced the filter with a size that fit better in the unit. He cleaned the outside compressor and checked the freon. Very thorough. He offered a yearly service contract, but there was no pressure to buy it.

I had written several years ago and complained that the company was pushing a new unit.  Well, two years later, the American Standard unit did fail and I ended up paying a higher price as I waited too long.  It is always difficult to tell when a unit is on the brink of failure, but having an AC go out in June during a heat wave is a bad idea.  The system failed on Sunday, they came with a bid on Monday and the unit was replaced Wednesday.  They also checked  the other unit for free and replaced some pvc drains.  All in all, it was done very well.

unknown

I have no specific service call to report.  I use them at least twice a year.

Called before he came to tell me he was on the way.  Arrived within promised service window.  Tech was quick and thorough.  He checked out both heating systems.  He also replaced filters using filters I had bought and washed a permanent filter I use.  Quick thorough and professional.

service man arrived on time and did a thorough check and cleaning of my systems.   I have total confidence that they do everything they can to maintain my systems and when I need a new one they are reasonable and I always know that they are truthful.

Carl was on time to do the work.  He was very nice and professional.  They explained how our new digital thermostat worked for us.  The air has never felt better and I am so glad we replaced it with these guys.

I like the company, but felt that they were pushing a new AC unit even though the old one was working adquately.  I recognized the wisdom in considering a larger unit, with more power, but felt that I should use the old system until it actually stopped working.  They were pressing the point that 'it will be more expensive if you wait until Summer', but I didn't like the hard sell.

It went great! The toilet is fixed and I was not charged.

Excellent. Very reasonable, and explained the maintenance of the system to me.