To the Rescue!
About us
To The Rescue! has been ran by the Ramey family for 30 years. We are committed to the concept that you will have a wow experience. To The Rescue promises to make your home a healthier and safer environment. Our hard core employees stay on our team for many years. They strive to know as much as they can in our trade, the latest trends and technologies. To The Rescue! cleans specialty items like area rugs, upholstery, carpet, and tile & grout whiting. To the Rescue! also provides emergency services like, water removal and drying. Our employees are all covered by workers comp. We carry general liability, and all licenses can be requested. If you would like any more information about our services, I will gladly assist you. Our website is www.totherescuebirmingham.com We also have a 24hr automated help line at 1-888-807-5882 Mention you saw us on Angie’s List . Candace Ramey 205-252-5326
Business highlights
Emergency services offered
41 years of experience
Services we offer
Carpet Cleaning Residential and Commercial. Upholstery Cleaning ScotchGard Fabric Protector Hard Floor Cleaning Ceramic floor Cleaning Vinyl Tile Strip and Wax Hardwood Floor Refurbishing Odor Control Mini-Blinds Fine Oriental Rug Cleaning at our plant Dura-Hold Rug Pads Emergency and Specialized Cleaning Mold Remediation Crawlspace Services like Moisture control Crawlspace Clean-out A Cleanspace System Dealer Exterior Pressure Washing Fire Damage Clean-, Emergency Water & Smoke Damage Clean-up
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.027 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 27 reviews
Trula R.
Nov 2020
Very well. They were quick to respond, professional and more than that, very caring. Follow up visits were made and they always responded to phone calls, texts and emails.
Susan C.
Aug 2019
8 year old leather ottomans look brand new. 8 year old white leather sofa looks infiniitely better. Before he began the job, Mike explained that the sofa would not look brand new unless we did a very aggressive cleaning that would necessitate bringing in another company to "restore" the dye which has rubbed off over time. In my opinion Mike scores A+ in integrity!
ROCHELLE K.
Aug 2017
Very professional. Nice job
Barbra S.
Jun 2017
Great job, professional, detailed, high quality work
Sharon D.
Feb 2017
I love these people. Not cheat but they do awesome job.
Julia S.
Dec 2016
Provided team to clean up, removed damaged /soiled items including walls, floors, kitchen cabinets, bath fixtures and furniture. Team removed furniture and stored basement items to an outside area so that we could choose what we wanted to try and save. Bedroom furniture had spindle legs and was not water damaged but did have mold from the moisture. Team removed and cleaned mold off of furniture so that it could be still be usable. Team was very considerate of our needs and very professional. This is the second time that we used "Two the Rescue" and would hire again if the need arises.
Barbra S.
Apr 2016
unknown
Carolyn C.
Mar 2016
unknown
Sharon D.
Apr 2015
unknown
Patty C.
Mar 2015
unknown
Rosa-Marie S.
Feb 2015
unknown
Julia S.
Jan 2015
unknown
Loretta A.
Oct 2014
Professionally.
Response from To the Rescue!
"Thank you for your review."
Christine S.
Oct 2014
Excellent! Appt was easy to schedule, arrived on time, professional, solved my problem!
Response from To the Rescue!
"Thank you for taking the time to write your review about our company, We are happy you to welcome you to , To The Rescue 's family."
David R.
Jun 2014
The guys showed up on time and finished in a timely manner. Did an awesome job.
Response from To the Rescue!
"Thanks for gibing us a chance, we are so happy to satisfy a first time customer this manner, Sincerely Management at To The Rescue!"
Patty C.
Apr 2014
unknown
Response from To the Rescue!
"Mrs . C , Thanks for being such a great cheerleader for To The Rescue! See ya next time . Candace Ramey"
Julia S.
Apr 2014
Clean up involved removing damaged walls, bath fixtures and kitchen appliances in water and sewer damaged areas. Area was completely sanitized. Special care was given to protect furniture in the basement that did not get exposed to sewage. Crew was very professional.
Response from To the Rescue!
"Thank you for taking your time to right a reiview about our services, and Special thanks for helping cheer on To The Rescue! Candace"
Sharon D.
Mar 2014
This is second time I have used their service. The first time was for cleaning of area rugs (some orientals) that they did in place. Very nice job. I'm not sure this is good price but they are very pleasant people, very professional and got stain out of carpet I never thought would come out (I have 2 boys). They give you a sample of their spot cleaner which is excellent and lots of helpful information. I will use them again.
Response from To the Rescue!
"Thanks , remember your lifetime refills for the spotter , and give us a call when you need us to come 'To The Rescue! Candace"
MARGARET M.
Jan 2014
As far as the cleaning goes, they were great. They were on time and punctual, and there were a few stains on the carpet that they were very good at getting out. However, I called them with an issue about some possible damage to furniture, and the person that came back out was defensive and skeptical about how it happened, which was pretty frustrating. Something had broken off a door on my bedside table, and it was clear that the door had just been screwed back on. The rep that came back out repaired the door, but it was especially frustrating that he was borderline insulting me with his disbelief. For those that hire this company in the future, I recommend taking photos of any valuable furniture before the company comes out. This will be helpful in resolving any disputes about damage.
Stephen B.
Jan 2014
It was great. Ive used them multiple times. I trust the company. They are very honest, hard working, and very knowledgeable. They we're exceptional. I have no problem putting my name behind them. I think they are fantastic.
Response from To the Rescue!
"Thank you so much for taking your time to write this review, especially since it was a while back , It was our please to help make your home healthy after that event, please don't keep us a select to your friends and family so that they may have a healthy home also, if you would like to keep your investments in the crawlspace up , our second company Mold & Mildew Solutions offers annual check up programs . That number is 205-252-9506"
Rosa-Marie S.
Jan 2014
It went very well. The people who came to the house were very professional and handled the job easily. They went beyond my expectations because they not only cleaned the carpet, they sanitized it to kill all biological waste that had been spilled on the den and hallway carpet. I was very pleased and relieved that the carpet was once again safe for the family since there are babies who come to the house and crawl on the carpet. Thanks to "To The Rescue" I feel comfortable allowing babies to do that once again.
Vicki B.
Jan 2014
It went OK, but I haven’t used them since. The quality of the work was good, and they did exactly what they said. They were on time and professional, but they were just a little on the expensive side. Overall A-.
Response from To the Rescue!
"Thanks for your honest words and taking the time to post your review. Keep us in mind if you have any specialty cleaning needs . Thanks Candace"
Richard B.
Jan 2014
It went very well. They were very prompt and courteous, and did exactly what they said they’d do. Hopefully we don’t need to, but we’d use them again if needed. I wish they would have shown a little more care in the packing of boxes in the process, though.
TOM K.
Apr 2007
To The Rescue is a very professional company. They showed up on time and were very courteous in following my instructions. They charged me by the hour and worked 4 hours to get the job done.
Response from To the Rescue!
"Thank You for your kind comments, We look forward to serving you again :>) !!! Please call if you ever have any questions or concerns, and don't keep us a secret. Thanks Lee"
PETER W.
Apr 2007
This place did a great job and they were on time as they were scheduled. They did not have to move furniture because it was a newly renovated house so there was none. I used this company before and this is why I chose them again. The first time, a friend recommended them and she was really happy. They did seem a little high priced, but, I really do not have anything to compare them to. To tell you the truth, I would rather spend the money and get something for it than spend the money and be unhappy.
Response from To the Rescue!
"Thank You for your kind comments, We look forward to serving you again :>) !!! Please call if you ever have any questions or concerns, and don't keep us a secret. Thanks Lee"
Licensing
State Contractor License Requirements
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FAQ
To the Rescue! is currently rated 5.0 overall out of 5.
To the Rescue! accepts the following forms of payment: CreditCard
Yes, To the Rescue! offers free project estimates.
No, To the Rescue! does not offer eco-friendly accreditations.
No, To the Rescue! does not offer a senior discount.
Yes, To the Rescue! offers emergency services.
No, To the Rescue! does not offer warranties.