On Guard Security Inc
About us
12 employees. No subs. Cost is determined by the job. Travel charges may apply.
Business highlights
Emergency services offered
25 years of experience
Services we offer
CCTV, Residential & commercial security systems, alarm monitoring, cameras & fire alarms., covert operations, digital surveillance, fire detection, intrusion systems, on site consulting, ongoing construction services monitoring, project interaction
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.913 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-13 of 13 reviews
George B.
Aug 2015
Profesional assessment and installation.
Response from On Guard Security Inc
"Thank you for choosing On Guard Security. It was our pleasure."
Samuel R.
Apr 2015
They were exceptional, on time, and reasonably priced.
Response from On Guard Security Inc
"[Member Name], Thank you for your business and welcome back to Birmingham."
Hilary B.
Jan 2015
I had additional security sensors put on my windows. I had On Guard install a new system on my home back in September and really liked them. Any time I have a problem or question I just call and Jon (the owner) is super helpful. I asked for them to send Charles out to install again because he really is very polite and courteous!
Response from On Guard Security Inc
"Thank you for the kind words and the repeat business. Let us know if you need anything else."
Hilary B.
Jan 2015
On Guard is a fantastic company to work with! Before the date of installation I spoke with the owner Jon several times to bounce questions off of. He was very polite and courteous and you could tell that he really cares about his company and doing things right. On the date of installation Charles was at the house all day working on getting everything set up. He could not have been nicer! Super nice, clean-cut young man, and very respectful.
Response from On Guard Security Inc
"Thank you for the review. If you can't do it right and with a good attitude then don't do it at all. :-)"
Joshua B.
Apr 2013
After being stood up by ADT, I called Jon and he sent someone out the next day to perform an install. Jon is extremely knowledgable and responsive. I highly recommend On Guard to anyone looking to purchase or move their system to a more reliable company.
Response from On Guard Security Inc
"Glad we could help, Thank you for your business."
Archie C.
Feb 2013
Did a good job and I would recommend them.
Their monitoring service is also cheaper and quicker to respond than the ADT service we had in the past.
Their monitoring service is also cheaper and quicker to respond than the ADT service we had in the past.
Response from On Guard Security Inc
"Thank you, Let us know if you need anything else. 298-8131 Jon H."
Andrew M.
Mar 2012
Jon promptly responded to my inquiry and explained my options (internet, cellular, traditional phone line). I opted for a cellular system. Manuel, the installer arrived ten minutes early and worked through much of the morning and afternoon hard wiring the system, which involved quite a lot of drilling and several trips to the attic and basement. Once done he cleaned up all dust and debris and tested the system. The cellular radio first installed did not work so Jon dropped off a different model which did. All in all this was a good experience. They were reliable, efficient, and clean. I wanted to hire a local company and am glad I found one as professional as On Guard.
Response from On Guard Security Inc
"Let us know if there is anything else we can do for you. Thank you for your business. Jon Hinds 298-8131"
John S.
Apr 2010
I contacted them after reading their reviews on here. They were able to beat the prices of the bigger security companies. I was very happy with the service I received. The installer that came out was professional and very friendly. I feel like I have made a good choice.
Response from On Guard Security Inc
"Thanks for the kind words, we look forward to serving you for a long time."
Jeremy G.
Feb 2010
Service was exemplary. There was lots of communication from start to finish, including a follow-up phone call after the job was done to arrange for training. The house was clean at the end of each work day. The technician was able to hard wire several areas that were intiailly planned to be wireless, decreasing the price of the job.
Response from On Guard Security Inc
"NOT MANY CUSTOMERS DO AS MUCH RESEARCH AS YOU, I AM HAPPY YOU CHOOSE US TO BE YOUR SECURITY COMPANY. THANK YOU FOR THE WONDERFUL REVIEW. IT WAS OUR PLEASURE TO HELP YOU."
Ellen C.
Nov 2006
Jon Hinds helped me design my system and identify the more vulnerable parts of my house and was very helpful and knowledgeable. The installer, Manuel, was thorough, explained everything well and cleaned up after himself nicely. I'm very pleased.
Response from On Guard Security Inc
"Glad you are happy, Jon Hinds 298-8131"
Homeowner
Jul 2006
I really have not had any troubles of any kind with the services I have been receiving from On Guard for the past year and a half or so. The company does not provide any regular maintenance checks that I have been aware of. I still really enjoy the security and having that extra bit of protection. It is a life-saving service in some instances and certainly something I do not want to be rid of.
Response from On Guard Security Inc
"We will always be here for you. Our goal is to always provide above average service. Have a great day. Jon Hinds"
Homeowner
Jul 2006
He did a good job and he was in and out quickly. There were no problems and he explained all about the system to us, and he gave us a demonstration. He was very professional and he came out twice to follow up and see how things were. He was on time both times.
Response from On Guard Security Inc
"If you need any more help or training, just let us know. Jon Hinds 298-8131"
HOWARD N.
Jul 2006
I am not too sure of what to tell you about services that I have only had for a little more than six months. The prices are pretty comparable and affordable. I only have the basic alarm system, which I have not had any maintenance checks done to, but the alarm seems to be working just fine. It has accidentally triggered, and On Guard was on top of things.
Response from On Guard Security Inc
"Let us know if you have any issues. Thanks for your review. Jon Hinds 298-8131"
Licensing
State Contractor License Requirements
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FAQ
On Guard Security Inc is currently rated 4.9 overall out of 5.
On Guard Security Inc accepts the following forms of payment: CreditCard
Yes, On Guard Security Inc offers free project estimates.
No, On Guard Security Inc does not offer eco-friendly accreditations.
No, On Guard Security Inc does not offer a senior discount.
Yes, On Guard Security Inc offers emergency services.
No, On Guard Security Inc does not offer warranties.