Mold and Mildew Solutions llc

Lee Ramey came out and inspected the area near the leak. He developed a plan to remove drywall areas in question and proceed with mold remediation for several areas where he found mold growth. I had been very stressed and overwhelmed by the issue, and Lee was extremely professional and helpful and knowledgeable. As soon as he arrived and began talking with me, I felt better about the whole situation. He provided a detailed report of the proposed solution and an estimate. We agreed to have the company do the drywall removal and mold remediation process. He was very responsive and was able to schedule the work for a couple of days later. The crew leader, Marcus, was very friendly and professional. The entire crew did a wonderful job and cleaned up everything upon completion. Marcus had no problem showing me the work that had been done, what they found, and how they had removed contaminated material and treated the areas. They also did a test a few days after completion to confirm the mold issue had been successfully addressed and provided me with a report, photos, and certificate. I hope we do not have any other water and mold issues, but if we do I know to call Mold and Mildew Solutions! Thank you for doing such great work in a timely manner!

Very well, he explained everything very well and professionally.

The job went well. We hav had no problem since the original job was done. They have been at the house for several annual inspections and found no new problems.

Well very helpful

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Absolutely loved working with this company. Wayne was so professional and knowledgeable. I was treated more than fair and plan to use them in the future for any other issues. We live in an old house with a crawl space and he gave me tips for the future to prevent moisture issues.

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He removed all, sealed the exposed areas, replaced all damaged areas. He contained the damaged areas and all materials with plastic to contain ferther contamination. Ran before and after air quality tests, insuring that apartment'a air quality was clean and EPA acceptable.

I had a limited job scope which was to test for mold behind one wall. I had a small patch 5 years ago when I took down wallpaper. He did a moisture reading & detected no moisture. Have a vent pipe from an old roof which must have had a leak at one point. It was determined that I do not have any current problems. He said that it was not necessary to replace the wall & when I did, he would come out for free & advise the workmen. Very pleased with him & he gave me peace of mind. Only charged me the minimum rate.

There staff is very responsive and efficient. They get the problem handled without delays.

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The house was built in 1960, so it has had a lot time to build problems. Since adding rain gutters and downspouts water had accumulated next to the foundation of the house. This apparently led to the moisture infiltration and mold build up. The mold is now gone and the crew gave me guidance on avoiding this in the future. Water from the downspouts has been redirected away from the base of the house and Mold and Mildew Solutions is set to provide an annual inspection to be sure that it does not return. This alone makes me feel better. The encapsulation makes going into the crawl space much easier and a chore that I no longer have to avoid. The crew that did the work were very professional and answered all questions as they came up. Now that the job is done, I am happy to have it behind me, but I am also very happy with the work that was done.

Lee was extremely professional, arrived exactly at 9:00 as we had scheduled and completed his work in a timely manner. Lee described everything in detail so that we can take steps to remove the mold. He was friendly and professional. I would definitely call Mold and Mildew Solutions in the future. I was extremely impressed with the work and resolution to our mold problem.

Harcus Hines arrived promptly and executed his job flawlessly.  I am so very pleased and thankful.  Marcus understood our immediate need and chose to complete the work we needed on his planned day off.

It went very well. They were professional and knowledgeable and did all the work in a speedy fashion. We were very pleased with the level of expertise and good manners of all the guys that came to our house. We would use them again if we ever get a mold infestation, and we will recommend them to anyone we know with a similar problem.

Excellent very thorough

I contacted this company to inquire about a mostly general, overview type mold inspection of a home, specifically related to attic / crawlspace.  Service was courteous and respectful from start to finish.  Mr. Ramey arrived very punctual at appointed time.  After gathering some information, Mr. Ramey immediatley got to work inspecting and explaining the entire time.  Mr. Ramey's service that day went WAY above and beyond what I expected.  Mr. Ramey is also very knowledgable and experienced in his field and does a great job of explaining a subject which can seem overhwhelming and daunting at first.  His thorough and reasonable explanations can do a lot to put your mind at ease.  Mr. Ramey does not act like a salesman, only a professional that gives you the facts.  I never felt pressured one way or the other, but he will take the time to listen to you and explain all available options to you and what may be best for your specific situation.  Like I said before, I truly felt Mr. Ramey's inspection and advice went above and beyond what would be considered the norm.  I felt as though he did not skimp on anything nor did he fail to mention anything else he noticed out of the ordinary during the inspection eventhough a few were beyond the scope of what what he was really getting paid to inspect.  I feel as though that is a very ethical and customer-focused way of doing business, as he could have just as well walked by and only mentioned exactly what he was called to do or charge more for extra service.  I even used a coupon off of Angie's List for this service and he was happy to accept it.  There were no hidden costs or extra charges above what was expected prior to the inspection, only above-average service and advice.  Mr. Ramey's service was a great value for the money.  Mr. Ramey does not try to sell you on anything but works hard to earn your business if the need arises. I would definitely use this company again and recommend to others.

They did a very intensive report. Very compentent.