IRWIN BROTHERS REMODELING
About us
USES SUBS / have 3 carpenter crews( 2 each) in full time employment. My job is to assist them & check to make sure we're doing what the customer requested.I also do sales/consults. We would like to have the opportunity to show our talents. We do all size jobs & house ages. We bill each week on cost plus jobs or set up 3 or 4 payments on contract work. We also have an architect on call to help with design.Give us a chance,you will be glad you did. Thank You!
Business highlights
Emergency services offered
48 years of experience
Services we offer
& SIDING.We like to be the only contractor on the job & supply our own time tested subs, CARPENTRY, DRYWALL, FLOORING INSTALL, MAINLY OLDER HOMES, REMODELING GENERAL, REPAIRS, RESIDENTIAL HOMES, therefore being responsible for the entire start to finish.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.614 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 7% |
Showing 1-14 of 14 reviews
Jack P.
Jun 2016
unknown
Jack P.
Feb 2014
Paul Irwin and his staff are talented, professional and personable. A joy to work with. This was our second project with them. The quality of the roofing job was first-rate, although it took much longer to complete than anticipated.Paul was actively helpful and involved in keeping the roofing folks concentrating on our job. Weather also played a part in the length of the roofing project. The roofers are talented and the quality of their work is outstanding.
Response from IRWIN BROTHERS REMODELING
"You guys are so wonderful to work with is the reason it turns out so well! I wish i had a hundreds of y'all. Can't say enough good things,Paul & Company"
Julie L.
Sep 2013
The interactions with Paul Irwin were professional. We had a contract that included a down payment (~1/3 of the final cost) and
four interim payments (due upon completion of specific tasks). Pretty much everything went according to plans with respect to removal of old tiles and prepping for new tile, delivery and installation of Ludowici tile, and final clean up. One unexpected additional cost was that once the roofers got started, they determined that the pitch needed to be raised on the sunrooms. I had the
choice to: 1) not have the roofing replaced on the sunroom, 2) not have the pitch raised (with the potential for future rain damage), or 3) pay the price and have the pitch raised. I chose the latter and am happy I did because the beauty of the tile roof is much more visible from the street. All of the roofers (Lloyd, Patrick, Eric, and Joe) were totally professional. It took a while, but that was because of the attention paid to detail that was evident in their craftsmanship (I could see them work on the sunroofs from my upstairs
windows and was impressed with how deliberate and careful they were in their work.). In sum, I am extremely pleased with Paul Irwin and his crew; I would definitely recommend them to my friends and would use them again. I love my green Ludowici tile roof and so do my neighbors.
four interim payments (due upon completion of specific tasks). Pretty much everything went according to plans with respect to removal of old tiles and prepping for new tile, delivery and installation of Ludowici tile, and final clean up. One unexpected additional cost was that once the roofers got started, they determined that the pitch needed to be raised on the sunrooms. I had the
choice to: 1) not have the roofing replaced on the sunroom, 2) not have the pitch raised (with the potential for future rain damage), or 3) pay the price and have the pitch raised. I chose the latter and am happy I did because the beauty of the tile roof is much more visible from the street. All of the roofers (Lloyd, Patrick, Eric, and Joe) were totally professional. It took a while, but that was because of the attention paid to detail that was evident in their craftsmanship (I could see them work on the sunroofs from my upstairs
windows and was impressed with how deliberate and careful they were in their work.). In sum, I am extremely pleased with Paul Irwin and his crew; I would definitely recommend them to my friends and would use them again. I love my green Ludowici tile roof and so do my neighbors.
Response from IRWIN BROTHERS REMODELING
"This is one of those perfect reviews~ it helps to offset the customers who can't be satisfied. (removed member name) was very straight forward & did what she said she was going to do~ it makes for good communication & results. We are also very pleased with the results as well. 100 year old clay tiles to cover her house IS beautiful - THANK YOU, Paul & Company"
Anne S.
Sep 2012
Our project began in Sept. of 2004 and finished Feb. 2005. They removed an existing enclosed deck, added 25 feet to the back of the house. We appreciated the cleanliness of the crew, the promptness, the creativity in the extra touches. we were only without a kitchen for 1 week. We did have a baking set-up in the existing dining room and the fridge in the 'new room' but really felt that we were minimally inconvenienced over all. There was a snag in the finish to the flooring, all hardwoods, but that was resolved quickly.
Response from IRWIN BROTHERS REMODELING
"I do remember working for ya'll & how pleasant the whole family treated us. We hope you have enjoyed the additional space and remodeled areas as much as we appreciated ya'll picking Irwin Brothers to do the work.Feel free to call us,Paul & Company"
David S.
Oct 2011
We were very happy with Irwin Brothers' professionalism, their work, and the end result. They had come highly recommended by my husband's colleagues for whom they had also done work. Obviously this work was done a long time ago, but the advantage of that is that we lived with the results for a long time. We enjoyed those shelves and cabinets for nine years before moving from that house. We had no complaints whatsoever. The shelves were well-built and we were delighted with them. I would definitely recommend Irwin Brothers based on that long ago experience. Of course, much may have changed since then. But the fact that they have been around for that long should also count for something. At the time we knew that they weren't the cheapest but that they came with high recommendations for quality work. That's what we experienced.
Response from IRWIN BROTHERS REMODELING
"It was done some time ago but i do recognize your name & address. Its always refreshing to hear good responses from our work- no matter how long its been- thank you so much for the lovely reference. Hope to see ya'll again in the future, Paul & Company."
Anne S.
Sep 2011
They were very user-friendly and considerate of family needs. I was almost without a kitchen for maybe three or four days, and they made other arrangements throughout the house, so it was easy to maintain things. The price was a little high, but they were very nice people to work with. I would use them again in the future if necessary.
Sandra C.
Feb 2011
I signed a contract in May, but the project didn’t begin until August because they had contracts ahead of mine. While I would have liked for the project to have started sooner, I was able to select tile, fixtures, etc., during the estimate phase, so that helped when the project began. Also, when it did begin, it began 100%. There was a site coordinator (Mike) assigned to my job. Mike arrived promptly at 7:30am each business day. He had carpenter duties on the project and also coordinated with others assigned to the job (Irwin Brothers staff and subcontractors), also with Paul and with me. Some days there might be only Mike and one or two more people on site, but some days there might be eight or nine people in and out during the day. But always Mike. Mike got things set up every morning, and he picked up, swept up, and locked up at the end of each working day. Yep, even if I was home, Mike checked to make sure all doors were locked before he left I think Mike is an extremely talented/skilled trim carpenter and versatile handyman. He was very conscious about every task. He epitomized the carpenter rule of “measure twice, cut once”. Sometimes things took a little longer than I hoped, but when Mike was done, it was done right. I was pleased with the quality of staff assigned to my project, both Irwin Brothers Remodeling employees and subcontractors. Most had worked with Paul for a long time, so everyone knew his/her job and was able to get right to it. They were also likeable. Paul served as the project manager and designer for the project. Paul came by the site every day, and people on the project took direction from him. He had a few other projects going on concurrently, but he kept himself informed and visually inspected daily, and was very responsive if I had questions or needed to talk about anything. There were times that I told Paul that I thought he didn’t give his site coordinator enough authority or, perhaps, respect. However, I had specifically contacted Paul for this project because I was happy with the creative ideas, attention to detail, and devotion on quality he showed the prior project he had done for me, so I’m not sure I would have been satisfied if he had taken a lesser role. So it worked out fine. The actual time and cost of the remodeling work/materials for the kitchen and two bathrooms (as addressed under the original estimate and contract signed in May) tracked very close to the estimates. As I got more comfortable with the progress of the main project, I began to add the additional projects. The additional projects cost approximately 80% as much as the original project. I mention this to make a couple of points: First, that the original estimate for the kitchen and two baths was very detailed and tracked closely. Secondly, that it’s easy to run up significant cost by adding projects as you go along, so don’t be tempted do that unless they are projects you have already planned to do and budgeted for. In my case, I had planned to do some of these projects serially, but felt the team in place was right for them and that I might get some synergies by having them done at the same time. Being a non-morning-person who needs significant amount of personal time/space, it was a bit stressful to have to have people in her house at 7:30am for over 3 months, but now that it’s done, I’m very glad we muscled through it. One last comment is that I thought the detail of the weekly invoices was excellent. I love my “new” house. If I have additional remodeling projects, Paul will be first on my list of people to call.
Response from IRWIN BROTHERS REMODELING
"I thought i had already posted a response- i hope being late is better than none @ all. The customer is wonderful to work with & very planned out with her ideas which helped overall . Each year we have a mix of good & n/s good customers- people like the customer make it all worthwhile. Thanks a gazillion,Paul & Company"
Abby V.
Jan 2011
The quality of the work was good, but I wasn't happy with how the budget was handled. I constantly told the owner I had a budget I didn't want to go over for the work. Throughout the work there was things that were nickel and dimed to make the price go up. I was unsatisfied that the final cost came out above what I told them my maximum budget was for. At the same time I was having some problems with raccoons in my attic. They showed up the next day with traps out to try and catch it, but didn't mention it would cost anything or ask if I wanted their help. They ended up charging me for the work, even though they didn't catch anything. I thought this was unprofessional. Mr. Irwin, during the time of the siding work, mentioned how my cross beam in my house was not very stable and that he should fix it. I had never noticed a problem about it, but took his advice. They installed a metal beam across the front door which supposedly was to extend across, but it didn't. I did agree for them to do the work though. I just didn't appreciate his constant sales pitch to add on different things to the price. If you have a budget you have to fight Mr. Irwin on all of these extra little charges he wants to put in.
Michele F.
Jan 2009
Paul is exacting and meticulous. Compared to previous contractor experiences, we trusted Paul and his crew because they did what they said they were going to do, when they said they would do it. He is pricey, but I have not seen workmanship like his from any of our other contractors. You really get A+ work from him and his crew. His knowledge about historic homes and materials was essential to our job. The historic nature of our renovation is what made us choose him, after several other experiences when we went with a lower bidder who did not understand the craftsmnship needed to work on some of the older materials in our house. The biggest leap of faith was signing a pay-as-you-go contract, because Irwin Bros. will not give a project estimate. For us, working within a set budget, we were concerned about the open-ended nature of that arrangement. Paul was a great communicator throughout the process, so that as we came up on our different cost benchmarks, we discussed how we would proceed. The overall cost was higher than expected, but not by much. And not so much higher than other experiences in which we did have a project estimate that went over and over because the workers encountered unexpected troubles in our old home. Paul told us in older home projects, it is very difficult to give a full picture of the scope of work until the crew is inside and able to see what is damaged and needs replacing. We found that to be quite true and understood his billing methods grew out of that work experience. Also, I cannot tell you what difference it made to have Paul's project manager on the job. She made sure each element of the job was well-timed to avoid delays between the different crews. Our only delay was due to weather--cold and rain persisted during the painting, but that was really the only hitch. Our house is transformed.
Response from IRWIN BROTHERS REMODELING
"YA'LL WERE WONDERFUL TO WORK FOR & I SO APPRECIATE YOUR WRITING IN- I ADMIRE YOUR COURAGE TO RETURN YOUR HOUSE TO ITS ORIGINAL BEAUTY. WHENEVER WE REMOVE ALUMINUM/VINYL SIDING WE DON'T KNOW WHAT WE'LL FIND. EVEN THE LEANING BARN COOPERATED - ITS AMAZING. THANKS FOR EVERYTHING YOU DID, PAUL & COMPANY."
Rachael G.
Sep 2008
We were very satisfied.
Response from IRWIN BROTHERS REMODELING
"THANKS SO MUCH FOR SETTING THE RECORD STRAIGHT - I GUESS WE'LL NEVER KNOW FOR SURE WHO DID THAT. THANKS AGAIN, PAUL & COMPANY"
Jack P.
Sep 2008
This became a 10 month project, as we found more things to add to the project as we went along. This is because the quality of the work and the relationship with EB was exceptional. Their assistance with the planning, choice of materials, and their advice as we proceeded was first rate in every way. Once the project started, they were punctual, professional, dependable, courteous and competent from the top to bottom of their organization; and as extensive as all this was, they planned and executed the work with absolute minimal intrusion. When all was completed we were glad to have it finally done, but we kind of hated to see them go.
Response from IRWIN BROTHERS REMODELING
"IT'S PEOPLE LIKE YOURSELVES THAT MAKE OUR WORK WORTHWHILE & FUN- I AM FOREVER GRATEFUL, PAUL & COMPANY."
Joan R.
Sep 2008
On all the projects the company has performed well; the owner is very experienced and is often able to give good advice on a project during the design phase. The workmanship is generally of high quality; the employees are all very polite and over a long project have become part of the family. One of the most important things about Irwin Brothers is the fact that they stand by their work and will always come back and check on anything that they have done, even if it is years later. The costs are generally a little higher than competitors, but the quality is worth it. Another reason the cost was sometimes higher than the estimate was because we changed a number of things as we went along. We were made aware by the contractor that there would be an added cost for changes. We have been very satisfied with the work by this company.
Response from IRWIN BROTHERS REMODELING
"WHEN WE STARTED OUR BUSINESS OUR GOALS WERE AS YOU JUST WROTE. ITS VERY ENCOURAGING TO HAVE IT SAID BACK TO US. THANKS A MILLION, PAUL & COMPANY."
John A.
Jul 2008
This small guest bath is now the most perfect room in the house. Even the pipes (now hidden of course) are beautiful in their symmetry. I am not kidding. We have done demolition on other parts of the house that uncovered sloppy work----extra wire, jerry-rigged plumbing and carpentry, debris-crammed walls. Nothing like that in this bathroom. It's one of the few renovation projects I've ever undertaken about which I have no regrets. It was quite expensive, but we really did get what we paid for. The IB crew is excellent: hardworking, careful and personable. One of the reason we chose IB over (less pricey) bids was because we now have a child and the crew would be in the house for several weeks, Our toddler was interested in the whole process and the IB crew cheerfully engaged/tolerated him. Their kindness was an added bonus---fundamentally, we knew we could trust them around our house, our belongings, our child.
Response from IRWIN BROTHERS REMODELING
"I CAN'T TELL YOU ENOUGH HOW MUCH I APPRECIATE YOUR REVIEW- IT MEANS SO MUCH TO US! I JUST WISH I WAS ABLE TO RELAY IT TO PROSPECTIVE CUSTOMERS- THANK YOU, THANK YOU, PAUL & COMPANY"
Sharon W.
Oct 2007
We are very disappointed with Irwin Brothers. Our contract was for time and materials plus 50%. They asked for $7500.00 up front before starting work which we gave them. This was to be added to the last invoice. They charged us approximately $2000.00 for building permits, we were charged more than a $1000 for calling in a daily report and we were charged for extra labor when it was not needed. The pantry and powder room ceilings were framed at the wrong height, gas lines were rerouted twice that should have been cut out. Irwin's employee caused a water leak and cut off all water to the house. They called for a port a john and charged us plus added 50%. No one bothered to ask us if this was agreeable. We live blocks from restaurants, fast food, service stations and grocery stores. There was no supervisor on our job, no communication.
Response from IRWIN BROTHERS REMODELING
"IRWIN BROTHERS REMODELING DID DEMOLITION IN ORDER TO REFRAME REAR SUPPORT WALL WITH PROPER FOOTINGS, SUPPORT BEAMS AND POST. WE HAD TO REBUILD ENTIRE BACK WALL OF THE HOUSE 30 FT. TALL AND 30 FT. WIDE AND FLOOR SYSTEM (THREE STORIES) 8 FT. BY 40 FT. AREA. WE ONLY GOT THE FRAMING STAGE COMPLETED BECAUSE WHEN IT WAS TIME TO BRING IN THE ELECTRICIAN AND PLUMBER TO DO THE NEXT STEP, THE MEMBER DID NOT WANT TO HAVE THE WORK DONE THEY HAD SPECIFIED. THE MEMBER RELEASED US OF OUR DUTIES AND HIRED WHO SHE WANTED (WHICH WAS FINE WITH ME) BUT REFUSED TO PAY OUR FINAL INVOICE. SHE DID NOT PAY THE DRYWALL CONTRACTOR HIS FINAL PAYMENT EITHER. HE WAS CONCERNED ABOUT THE MEMBER DAMAGING HIS REPUTATION LIKE SHE IS TRYING TO DO TO US. WE NEVER COMPLETED OUR CONTRACT FOR $150,000.00. THROUGHOUT HER REPORT THE MEMBER TRIES TO MINIMIZE THE AMOUNT OF WORK WE DID. HAD WE NOT SUCCESSFULLY COMPLETED THE FRAMING PORTION OF THE JOB, SHE WOULDN'T HAVE BEEN ABLE TO PROCEED WITH FINISHING. TO READ HER VERSION CAUSES ME GREAT DISAPPOINTMENT, I WOULD NOT RECOMMEND ANY CONTRACTOR TO WORK FOR HER. IT IS ONE LIE AFTER ANOTHER. SHE COMPLAINS THAT I GOT A PERMIT FOR THE CONTRACT AMOUNT. THIS IS REQUIRED BY THE CITY OF BIRMINGHAM. SHE COMPLAINED ABOUT US ORDERING A PORT A LET AFTER WE REMOVED THE 100 YEAR OLD DRAINS AND SUPPLY PIPES IN OUR WORK AREA, AND SAID OUR CREW SHOULD HAVE GONE TO THE FAST FOOD RESTAURANTS, SERVICE STATIONS, OR GROCERY STORES IN THE AREA TO USE THE BATHROOM. DID SHE EVER DO THE MATH ON THIS? THREE OR FOUR MEN LEAVING THE JOB, THREE OR FOUR TIMES A DAY, TO USE THE POTTY WOULD HAVE COST MORE IN TIME THAN THE PORT A LET RENTAL. THE MEMBER TOLD ME THAT ALL THE OTHER CONTRACTORS SHE INTERVIEWED RECOMMENDED US - NOT THE YELLOW PAGES. THE MEMBER WROTE THAT I DID NOT MANAGE HER JOB. I WAS ON THE JOB SITE EVERYDAY, SOMETIMES TWICE. THE MEMBER WAS NEVER THERE, SHE WOULD COME AFTER 4 PM. HER EXCUSE WAS THAT SHE HAD TO BABY-SIT HER DAUGHTER'S CHILD. OUR LEAD CARPENTER WOULD HAVE TO CALL TO GET HER TO COME BY WHEN HE NEEDED A QUESTION ANSWERED WHICH WAS VERY RARE. COLLECTING A DOWN PAYMENT IS A STANDARD IN OUR INDUSTRY. THE MEMBER WARNS YOUR READERS TO NEVER GIVE A CONTRACTOR A DOWN PAYMENT, AND THAT IS THE USUAL WAY BUSINESS IS DONE. I HAVE ALWAYS BEEN HONEST WITH THE MEMBER. SINCERELY, PAUL E. IRWIN"
Licensing
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FAQ
IRWIN BROTHERS REMODELING is currently rated 4.6 overall out of 5.
IRWIN BROTHERS REMODELING accepts the following forms of payment: CreditCard
No, IRWIN BROTHERS REMODELING does not offer free project estimates.
No, IRWIN BROTHERS REMODELING does not offer eco-friendly accreditations.
No, IRWIN BROTHERS REMODELING does not offer a senior discount.
Yes, IRWIN BROTHERS REMODELING offers emergency services.
No, IRWIN BROTHERS REMODELING does not offer warranties.